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Claims Technician
2 weeks ago
You will have the following
responsibilities:
- Registration of claims
- business and personal lines
- Capturing of claims on our internal claims register & systems
- Procedural claims processing as per workflow (appointing service providers / loss adjusters, replacement with supplier, towing, assist and car hire).
- Addressing claim queries
- Regular followups with all parties
- Calculations of settlements & checking agreement of loss and cashinlieu
- Requesting & processing payments
- Record keeping of entire claim (electronic)
- Provide regular feedback to relevant parties
- Manage third party & recovery processing
- Managing Salvage
- Finalising of claims
Requirements:
- A minimum of 3 years' experience within the shortterm Insurance industry.
- Commercial and personal lines experience.
- Grade 12 / NQF4 (essential)
NQF Level
- Short Term Insurance qualification, alternatively studying towards such a qualification within the time frame of DOFA.
- RE5 (advantageous).
- Computer literate (Microsoft Outlook, Excel, and Word)
Skills and Attributes:
- Good verbal and written communication skills (Afrikaans and English).
- Good administration, record keeping, multitasking and timemanagement skills.
- Accuracy and attention to detail.
- Well organised with an understanding of priorities and changing demands.
- Must be able to work well under pressure and be a team player.
- Reliable, adaptable, motivated and resilient.
- Client focused and service orientated with good interpersonal skills.
- Efficient & remarkable service delivery skills
- In response to this ad, you acknowledge and accept that we will need to process your personal information. To see how we process personal information, please feel free to view our privacy policy on our website._
Job Types:
Full-time, Permanent
Education:
- High School (matric) (required)
Experience:
- short term insurance claims: 3 years (required)
Location:
- Pretoria, Gauteng (required)
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