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Sales Representative: Parts
2 weeks ago
Motus
Toyota Kempton Park currently holds a vacancy for a
Sales Representative:
Parts reporting to the
Manager: Parts.
The person in this position will be responsible for ensuring Customer Satisfaction and service maintain and increase customer base and to sell parts and accessories
Position Overview:
Specific Role Responsibilities:
- Ensure that parts sales budget is achieved through marketing
- Maintain and increase market share within area of responsibility
- Retain existing customers by ensuring Customer Satisfaction
- Adhere to Company Discount Policy
- Communicate market opportunities to management and other departments
- Ensure all customer queries are dealt with efficiently and effectively
- Ensure all customers are introduced to new Policies and promotions
- Ensure regular and helpful contact with all customers and dealership staff
- Ensure all returned parts are properly documented and recorded
- Ensure Company assets in your care are kept in a good condition
- Cooperate with all staff to further the interests of the dealership
- Maintain regular communication with Parts Manager
- Ensure regular and helpful contact with all customers
- Ensure communication with dealership staff
- Attend to all meetings and training courses when required
- Ensure all customer issues are reported and resolved
- Ensure that all documentation is completed in time in a clear and accurate manner
- Ensure that all part exchange replacements and reconditioned items schemes are operated according to Company Policy
Qualifications and Experience:
- Parts Counter Sales experience is essential.
- A minimum of Grade 1
- Clear Credit Record
- Computer literacy is essential
Skills and Personal Attributes:
- Must have good customer service
- Must have excellent verbal communication skill
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