Technical Sales Person

2 weeks ago

Durban, KwaZulu-Natal, South Africa Unique Personnel Full time

Job Number

  • 72216

Job Type

  • FT Contract

Job Title

  • Technical Sales Person

Computer Skills

  • Ms Office

Industry

  • Manufacture

City
- eThekwini (Durban)

Province

  • Kwazulu Natal

Job Summary:

  • To maintain and grow sales in the region and carry out the technical tasks by engaging with existing and new Processed
  • Food customers to ensure our products are used correctly as well as reporting on inventory, improvements, customer queries, site problems and reporting and tracking sales.
  • To ensure full compliance with the SLA agreement with the customer ensuring that all activities are carried out safely to the highest quality standards.
  • To be available to support the customer's production during emergencies when they arise. To grow the business in the region by both within the existing sites and for new customers.
  • Working hours are customerspecific and are determined by company's requirements.

Responsibilities Include:

Quality Management Systems

  • Prepare trial protocols and SOP documents inline with customer specific requirements.
  • Discussion with customers to get alignment.
  • Successful outcome on trials

Sales

  • To track sales weekly and give feedback on the shortfall and provide a plan to make up the shortfalls.
  • To find new opportunities in existing site and new customers.
  • Sales will be required for cleaning and sanitation and water treatment products, company services.
  • To track sales against set targets.
  • Daily update the sales tracker.
  • Conduct site visits to understand customer processes and needs.
  • Liase with Account Manager and
  • Sector specialists for recommendations.
  • Prepare quotations.
  • Prepare proposals

Service

  • Scheduled site visits
  • Scheduled customer meetings
  • Informing customer of latest innovations, webinars, offerings, equipment.
  • Meetings to be setup for alignment.

Reporting

  • Check and confirm that the operator task list has been completed.
  • Submit minutes to the Account Manager on discussions held with customers.
  • Feedback required after visiting customers.
  • Handling of customer concerns and addressing this swiftly and completely.
  • Check and record all stock levels.
  • Track sales and report feedback to Account manager/Sector Lead.
  • Attend meetings (both company & customer).
  • Escalate issues to the right people.
  • Submit weekly planner on a Friday to Account manager/ Sector Lead.
  • Managing of fuel, cellphone and data spend.
  • Tracking of mileage
  • Complete and accurate reports.
  • Reports sent out on time.
  • Escalation process is followed.
  • Weekly planner shared every Friday.
  • Do not exceed expenses.

General

  • Check and record stock levels at customer sites.
  • Check all equipment registers updated (ensure spares are kept with Technician and replenished on time).
  • Attend customer and company meetings.
  • Capture data/ concerns from customers.
  • Oversee receiving of stock.
  • Regularly communicate with CSD and Value on orders processed/required and deliveries.
  • Manage, check and confirm that operator task list has been completed.
  • All actions set out by AM/SL to technician have been completed.
  • Follow up on delivery completion.
  • Check if they are enough testing reagents onsite.
  • Operator tasks are complete and up to standard.
  • All relevant info from meetings filtered up to AM/SL.
  • All actions completed from meetings.
  • Stock in control
  • Improvement Initiatives in line with company's commitments.
  • Regular communication and updates to be feedback to AM/SL.
    Inherent Requirements

Education:

  • Tertiary Qualification preferably in Chemistry

Experience:

  • Familiar with the Food and Beverage environment.
  • Technical qualification required.
  • Sales experience will be highly favourable.

What Qualification

  • Chemistry

Minimum Qualification

  • Any

Status

  • Available

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