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Parts Sales Representative
2 weeks ago
Purpose of the Role
To support, quote and generate parts sales with existing and potentially new customers. Assist service Technicians to book parts.
Key Performance Areas
- Be professional and provide timeous feedback on customer requirements
- Build strong customer relationships
- Meet monthly parts sales targets
- Identify and implementation of parts sales campaigns
- Processing of parts quotations and sales orders
- Followup and resolve customer parts order enquiries
- Provide regular feedback to customers on back orders and stock
- Monthly parts sales performance and market activity reports
- Meet objectives set to achieve individual and team scorecard targets
- Regularly attend and participate in team POP meetings
- Maintain a safe working environment (according to safety policy and procedures)
- Effective selfmanagement and performance ownership
- Adherence to any reasonable instruction
- Assist service department to identify parts
- Book parts for service technicians
- Assist with annual walltowall stock take
- Assist finance department with debtor and vendor queries
Qualification, Experience and Competencies
Minimum Qualification
Grade 12
Minimum Experience
- 35 years' experience in a similar role with strong general knowledge on parts
- Problem Solving
- Attention to Detail
- Strong communication skills
- Building Relationships
- Teamwork
- Customer service orientation
- Commercial orientation
- Plan, organise, control
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