Parts Sales Representative

2 weeks ago


Durban, KwaZulu-Natal, South Africa BHBW South Africa Proprietary Limited Full time

Purpose of the Role
To support, quote and generate parts sales with existing and potentially new customers. Assist service Technicians to book parts.

Key Performance Areas

  • Be professional and provide timeous feedback on customer requirements
  • Build strong customer relationships
  • Meet monthly parts sales targets
  • Identify and implementation of parts sales campaigns
  • Processing of parts quotations and sales orders
  • Followup and resolve customer parts order enquiries
  • Provide regular feedback to customers on back orders and stock
  • Monthly parts sales performance and market activity reports
  • Meet objectives set to achieve individual and team scorecard targets
  • Regularly attend and participate in team POP meetings
  • Maintain a safe working environment (according to safety policy and procedures)
  • Effective selfmanagement and performance ownership
  • Adherence to any reasonable instruction
  • Assist service department to identify parts
  • Book parts for service technicians
  • Assist with annual walltowall stock take
  • Assist finance department with debtor and vendor queries

Qualification, Experience and Competencies
Minimum Qualification

Grade 12

Minimum Experience

  • 35 years' experience in a similar role with strong general knowledge on parts
Competencies

  • Problem Solving
  • Attention to Detail
  • Strong communication skills
  • Building Relationships
  • Teamwork
  • Customer service orientation
  • Commercial orientation
  • Plan, organise, control


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