Part Sales Supervisor

2 weeks ago


Johannesburg, Gauteng, South Africa Platinum Placements Full time
Maintain proper control on all parts department expense accounts, audits and follows correct procedures for expense accounts

  • Maintain close relationship with dealer/customers
  • Responsible for managing inventory levels by ordering new parts as needed to meet customer demand and requirements from headquarter
  • Ensure customers satisfaction and resolve customer complaints and issues in a professional and timely manners, report/ seek advice from higher management for major concerns and issues.
  • Responsible for sourcing new suppliers who can provide cheaper and better quality of parts
  • Hire and train new parts department employees
  • Define and establish parts pricing strategies and collect and monitor competitors price information to ensure profitability in the international markets
  • Investigates competitor activities and conducts relevant market research that enables market competitiveness
  • Ensure all activities of the parts group comply with relevant Acts, legal demands and ethical standards
  • High levels of customer service and ensure all parts inquiries from dealers/customer answered
- ** Experience in CAT,Komatsu,Volvo,Case,JCB
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