5 Assistant Gm Luxury Hotel, Plettenberg Bay, Cape

3 weeks ago


Cape Town, Western Cape, South Africa The Right Company Full time

5 HOTEL ASSISTANT GENERAL MANAGER - PLETTENBERG BAY - R Negotiable - Live out


We are seeking a highly motivated and enthusiastic Assistant General Manager to join our client's prestigious 5-star Hotel in the picturesque setting of Plettenberg Bay.


Key Responsibilities:


As an Assistant General Manager, you will be an integral part of our hotel's leadership team, assisting in overseeing the daily operations to ensure a seamless guest experience.

Your responsibilities will include, but are not limited to:

  • Collaborating with the General Manager to uphold the highest standards of service, quality, and guest satisfaction.
  • Assisting in managing various hotel departments, ensuring each operates efficiently and effectively.
  • Maintaining a strong focus on guest needs, resolving issues promptly and ensuring their stay exceeds expectations.
  • Supporting the team in maintaining compliance with hotel policies, procedures, and industry regulations.
  • Supervising and training staff to deliver exceptional service, fostering a positive and productive work environment.
  • Utilizing your computer literacy skills with proficiency in MICROS and Opera Cloud to manage hotel systems and processes effectively.
  • Demonstrating excellent communication and interpersonal skills to liaise with guests, staff, and management.
  • Displaying good numeracy skills to manage financial reports and budgets.

Requirements:

  • Post matric Hotel School qualification would be advantageous.
  • 35 years' experience in a fivestar property, with a proven track record of excellence in guest service.
  • High level of proficiency in English, both written and verbal, to communicate effectively with diverse guests and team members.
  • A motivated, enthusiastic, and energetic approach to work, inspiring those around you.
  • Strong team player with a positive attitude, capable of building and maintaining excellent working relationships.
  • Flexibility to work various shifts and adapt to the dynamic demands of the hospitality industry.
  • Preferably own transport to ensure punctuality and convenience.


Please send updated CV in WORD together with a recent, professional head and shoulders photograph, current salary and recent references.


PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE REQUIRED EXPERIENCE
WHILST WE DO OUR BEST TO REPLY TO EACH APPLICATION, NON-COMPLIANCE WITH THE ABOVE REQUIREMENTS MAY BE CAUSE FOR OUR NON-RESPONSE
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