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Preowned Vehicle Sales Manager
2 weeks ago
Our client, a well-established dealer group, is looking for an experienced
PreOwned Vehicle Sales Manager.
Responsibilities:
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Cultivating Business Culture: Develop and uphold the business culture and values within the department.
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Team Leadership: Drive the activities of the sales team, manage enquiries, CRM accuracy, and sales processes.
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Showroom Management: Maintain the showroom and external forecourt vehicle displays for an appealing presentation.
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Appraisal Process: Manage the appraisal process efficiently.
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Marketing and Advertising: Oversee used car display, presentation, advertising, and ensure website pricing aligns with the current market.
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Customer Satisfaction: Keep customer satisfaction reporting at the forefront of all customer interactions.
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Business Development: Generate business through marketing and business development activities.
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Financial Management: Achieve sales and profitability targets within set budgets.
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Team Development: Lead, manage, coach, and develop the sales team, including administrative functions.
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Regulatory Compliance: Ensure compliance with all regulatory and legal requirements.
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Reporting: Provide timely and accurate reporting on key metrics and performance.
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Customer Relationships: Develop and maintain strong customer relationships, delivering high levels of customer service.
Requirements:
- Minimum of 3 years experience in a vehicle sales manager capacity.
- Ability to effectively communicate information about products, services, and technology.
- Understanding of vehicle legislation, consumer legislation, and trade practices.
- Familiarity with OEM and Group sales trading terms, policies, and processes.
- Knowledge of trade description, consumer protection, and FCA regulations.
- Strong interpersonal skills, creating an environment that encourages growth.
- Proficient in coaching, mentoring, motivating, and inspiring others.
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