Call Centre Operators X4

2 weeks ago


Cape Town, Western Cape, South Africa IIE MSA and IIE Varsity College Full time

Direct Reporting Line


Head:

Student Recruitment

Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE)

The IIE Varsity College, Online Centre has vacancies for Call Centre Operators X4 (Fixed

  • Term Contract) based at Cape Town National Office.**
    Duties and Responsibilities:
    Fulfilling Telesales Function
  • Fulfilling the telesales function by making initial telephonic contact with students.
  • Conducting a needs analysis and establishing a course of interest.
  • Conduct basic preliminary assessment of admission criteria.
  • Scheduling consultations with the students in line with the targets.
  • Explaining the purpose of the consultation process.
  • Acquire and capture prospective student details in the system.
  • Responds to prospective student details in the system.
  • Conduct follow up calls to close prospective student leads.
  • Conduct follow up calls to reschedule consultations.

General Activities

  • Assist the


Head:

Student Recruitment
with any related/marketing tasks.

  • Assisting the Admission Officer with capturing of registration documents during peak periods.
  • Capturing of database.

Competencies Required:

  • High level of accuracy required in both typing and data capturing
  • Well spoken over the telephone
  • Excellent organisational and administration skills

Minimum Qualification Requirements:

  • Matric essential, relevant tertiary qualification is advantageous.

Minimum Work Experience Requirements:

  • Minimum of 12 years Sales/ Admin/Marketing/Customer experience/ Telemarketing.


  • Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    Western Cape, CPT - Northern Suburbs R 9 600 Monthly Basic Plus CommissionOur client based in the Northern Suburbs is looking for Call centre consultants to start working on the 1st of May 2023.Requirements: 1 year cold calling experience. 1 year of customer services experience. Matric Must be fluent in Afrikaans and English. Must reside in the Northern...

  • Call Centre Agent

    2 weeks ago


    Cape Town, Western Cape, South Africa USA Global Marketing Full time

    USA Global Marketing is looking for vibrant, energetic individuals with exceptional Call Centre sales skills or basic Call centre experience to join our sales teams or lead generator teams. Previous call centre experience will be given preference. ...Requirements:Fluent and well-spoken in English (MUST) Must have a minimum of 2 - 3 years recent sales...

  • Call Centre Agent

    4 weeks ago


    Cape Town, Western Cape, South Africa USA Global Marketing Full time

    USA Global Marketing is looking for vibrant, energetic individuals with exceptional Call Centre sales skills or basic Call centre experience to join our sales teams or lead generator teams. Previous call centre experience will be given preference. ...Requirements:Fluent and well-spoken in English (MUST) Must have a minimum of 2 - 3 years recent sales...

  • Call Centre Manager

    2 weeks ago


    Cape Town, Western Cape, South Africa Bridgena Barnard & Associates Full time

    Call Centre Manager Position Available in Cape TownAbout the Company: A growing company in the Collections industry is seeking a Call Centre Manager to oversee a 50 Seater call centre in Cape Town.Grade 12 qualification requiredCertificate or Diploma in Management or Human Resources preferredMinimum of 3 years experience in Call Centre Management or...

  • Call Centre Agents

    2 weeks ago


    Cape Town, Western Cape, South Africa Freerecruit Full time

    Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties:– Full Inbound Call Centre functions– Taking calls– Data Capturing– Client liaison– Confirming clients information on the system–...

  • Call Centre Agents

    2 weeks ago


    Cape Town, Western Cape, South Africa FreeRecruit Full time

    Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties:– Full Inbound Call Centre functions– Taking calls– Data Capturing– Client liaison– Confirming clients information on the...


  • Cape Town, Western Cape, South Africa Seven Seas Recruitment Full time

    Job Title: Outbound/Inbound Call Centre ManagerRemuneration: R28,000 - R32,000 per month (based on experience)Job Type: Full-timeCompany Overview:We are an innovative, contemporary, and dynamic Real Estate Brokerage located in Cape Town. With a yearly turnover exceeding R2 Billion, we aim to be the forefront brokerage brand globally, driven by...


  • Cape Town, Western Cape, South Africa Fidelity Services Group Full time

    MAIN PURPOSE OF JOB:Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets.QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory...


  • Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    Customer Services Agents wanted to service global clients with a leading vehicle brand.At least 2 years call centre customer services experience in both voice and the digital space.MatricClear Credit and Criminal recordsAbility to work shifts including weekends and public holidaysa passion for carsSalary: From R9,000.00 per monthAbility to commute/relocate:...

  • Call Centre Agent

    2 weeks ago


    Cape Town, Western Cape, South Africa Merchants SA Full time

    Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our international contact centre based in Salt River. Matric or equivalent Excellent customer service skills Excellent communication skills 6 months + Call Centre Experience Flexible to...

  • Call Centre Agent

    2 weeks ago


    Cape Town, Western Cape, South Africa Merchants SA Full time

    Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our local contact centre based in Salt River. Matric or equivalent Excellent customer service skills Excellent communication skills 6 months + Call Centre Experience Flexible to work...

  • Call Centre Agent

    2 weeks ago


    Cape Town, Western Cape, South Africa Merchants SA Full time

    Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our international contact centre based in Salt River. Matric or equivalent Excellent customer service skills Excellent communication skills 6 months + Call Centre Experience/hospitality...

  • Call Centre Agents

    2 weeks ago


    Cape Town, Western Cape, South Africa MindMatch Consulting Full time

    Call Centre Agents for a upmarket UK clientPermanent position1+ year call centre experience (non-negotiable)BPO experience is advantageousNight shift only - 2pm - 6amMonday - SundayClear articulationExcellent written skillsNo credit or criminal record

  • Call Centre Agent

    2 weeks ago


    Cape Town, Western Cape, South Africa MMWentzel Full time

    JOIN OUR TEAM OF CALL CENTRE AGENTS TODAYWHAT IS OUR COMPANY ALL ABOUTWe as a credit repair company will "fix your credit" by removing negative items from your credit report. We offer to file disputes on negative items on your behalf with the credit bureaus and get them removed. During these tough times we believe that all South Africans deserve an...

  • Call Centre Agent

    2 weeks ago


    Cape Town, Western Cape, South Africa MMWentzel Full time

    JOIN OUR TEAM OF CALL CENTRE AGENTS TODAYWHAT IS OUR COMPANY ALL ABOUTWe as a credit repair company will "fix your credit" by removing negative items from your credit report. We offer to file disputes on negative items on your behalf with the credit bureaus and get them removed. During these tough times we believe that all South Africans deserve an...


  • Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    Responsibilities: Providing exceptional customer service and travel advice to clients. Handling inbound and outbound calls, assisting customers with travel inquiries, booking travel arrangements, and resolving any issues related to travel plans. Provide quotations to clients based on itineraries. Offer detailed information and recommendations on airlines. ...

  • Sales Consultant

    2 weeks ago


    Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    Duties:Call clients to understand their insurance needs and financial goals.Conduct thorough assessments of clients' current insurance coverage and identify gaps.Explain policy terms and conditions, including coverage limits, premiums, and exclusions.Handle objections.Ensure compliance with all regulatory requirements and company policies.Achieve sales...

  • Call Centre Agent

    2 weeks ago


    Cape Town, Western Cape, South Africa JER 31 & Associates Recoveries PTY (Ltd) Full time

    Outbound Call Centre Agents needed in Big Bay / TableviewJER is looking for hungry, energetic, and motivated individuals to join its growing and dynamic Call Centre in Bloubergstrand / Big Bay.Duties and Responsibilities Previous call centre experience with References Debt review experience is advantageous. Strong communication and interpersonal skills....

  • Call Centre Agent

    2 weeks ago


    Cape Town, Western Cape, South Africa Curiska (Pty) Ltd Full time

    Technical services primary contact, answering incoming calls from customers who want support, responding to inquiries, managing complaints, troubleshooting customer service problems (Hardware and software support), login and closing calls, provide general services information.Responsibilities: Supply First-Line support _ Hardware support Manage and resolve...


  • Cape Town, Western Cape, South Africa HR Innovation Full time

    As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Hiring, Training, andMotivating Team Members: Recruit, train, and prepare Call Centre team members to deliver excellent customer service. Provide ongoing coaching, support, and...