Dealership Service Advisor
1 week ago
Service Advisor, you will need to greet customers, listen to their needs and schedule appointments accordingly.
Your others duties will be as follows but not limited to:
- Booking in of vehicles on the day
- Opening of job cards
- Costing of job cards
- Phoning for authorisation and/ order numbers
- Invoicing of job cards
- Following up on work done
- Attending to queries
Debtors
- Following up on account payments
- Attend to statement queries
Creditors
- Following up on creditors orders
- Allocate creditors invoices
- Respond to customer enquiries and keep client up to date on work carried out
- Responsible for cash payment and making receipts of workshop clients
- All office duties en enquiries
Troubleshooting skills is a must:
Service Advisors need to be able to think on their feet and quickly resolve issues when customers change their minds about service work, repairs are running behind schedule or parts arrive late.
Customer service skillsEngineering and mechanical expertise:
Having extensive knowledge in these areas is essential when looking over complex technical documents, ordering online and speaking with technicians.
Competencies:
Adaptability.
Clear Communication Skills.
Taking Responsibility
Salary:
R12 500,00 - R16 000,00 per month
Experience:
Service Advising: 4 years (required)
Application Deadline: 2023/04/15
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