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Case Management Assistant
2 weeks ago
Job Introduction:
We have an exciting role for a Case Management Assistant to sit within our South Africa Cases Team.
Working within the South Africa Case Management team you will support the delivery services for South Africa members, providing assistance to Medico and Dento Legal Consultants, and Case Managers.
Role Responsibility:
- Assist the Medico and Dento Legal Consultants and Case Managers with all case related activities.
- Answering phone calls from members, addressing, and resolving queries and providing excellent service.
- Assessing the initial case to determine the appropriate strategy, allocating and completing tasks, and recording the agreed approach.
- Providing support and assistance on case management, liaising with members and panel lawyers, drafting, and reviewing correspondence, creating letters of instruction, and updating case status.
- Providing effective and proactive administration assistance to the team, messagetaking, checking and coordinating filerelated post and dealing with correspondence.
- Attending team huddles and meetings.
A great team player, you will be proactive in providing assistance to the team and equally confident in asking for support when you need it.
Diversity & Inclusion
What's important to MPS is that our people live our values of Member First, Ambitious, Determined and Empowered.
If you have any questions about any advertised role and how we can support you, please contact our Recruitment Team.
Package Description:
21 days leave
Private Medical allowance
8% company pension contribution (3% from the individual)
Performance related bonus up to 15% (for permanent roles)
Medical Protection Society
Attached documents:
- Case Management Assistant
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