Call Centre Team Lead

Role OverviewThe Team Lead will play a crucial role in supporting the Call Centre Manager and overseeing day-to-day operations to ensure the delivery of exceptional customer service. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for driving team performance and development.Team Supervision: ...

Two years of experience as a Team Leader in a Finance Call Centre EnvironmentMatricWilling to work shiftsSalary: R17,500.00 per monthExperience: Team Leader in aFinance Call Centre Environment: 2 years (preferred)

Call Centre Team Leader Support and monitor team performance Monday to Friday schedule with occasional weekend work for time off in return Required: Call Centre experience and strong communication skills Good telephone etiquette Ability to provide necessary support and guidance to team members Proficiency in MS tools, particularly Excel ...

​​​​​​​​​​​​​Join Our Team as a Call Centre Team Leader at a Reputable Company based in Rosebank!Support and monitor team performanceWork from 8 AM to 5 PM, Monday to Friday, with some weekend shifts available (with compensatory time off)Required experience in Call Centre operationsExcellent communication, telephone, and...

South Africa - Gauteng, Johannesburg - South (Soweto / Orange Farm) R R Annually Cost To CompanyOur client in the Financial Services arena seeks a senior Call Centre Manager with solid outbound exp to head up their Distribution Call Centre. Degree in Business or related Minimum of 9 years' experience within the Financial ServicesIndustry/Short-Term insurance...

Call Centre Manager Call Centre BPO ~ ManufacturingJohannesburg East, Johannesburg - Gauteng - South AfricaAre you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to the...

Insurance Call Centre StaffReports to: Call Centre ManagerStart date:ASAPRemuneration: R 7500 and commissionEstablished brokerage requires experienced call centre staff, to warm up new business leads and assist broker in distributing various insurance products Long term, Short term and Medical.Requirements: Strong communication skills both written and...

Reporting directly to the CEO, you will play a crucial role in making a Call Centre operationally efficient and successful. Are you an experienced leader with a proven track record of driving sales performance in a call centre environment? You will have extensive experience in managing a sales force/call centre of over 450 seats. You will be required to take...

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectivenessThe Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people...

Job descriptionRespublica is looking for dynamic Call Centre Agents to join the team at Head Office. The individuals must be energetic and a self-starter that can interact and communicate with stakeholders at different levels.To be successful in this position you need to be organized, be able to handle a large volume of inbound and outbound calls, identify...

About us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: Responsible for a combination of sales and customer service.including cross-selling to clients as well as nurturing the client relationshipexperience and...

FULL JOB DESCRIPTIONJoin our Randburg team Call Centre Lead Generation Agent Wanted. Earn through uncapped commission model.You will receive a R3 000 sign on bonus should you pass training.THE JOB AT A GLANCEThe Call Centre Agent (Warm Up/Lead Generation) in the Insurance Industry.WHAT WILL YOU DO?Call clients and get their interest in receiving insurance...

Mission/Core Purpose of the Job:As the Call Centre Manager, your core mission is to lead and enhance the operations of our Contact Centre, ensuring exceptional customer service while optimizing operational efficiency and cost-effectiveness. You will play a pivotal role in driving first-rate customer experiences, fostering a culture of continuous improvement,...

Role OverviewThe Call Centre Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving performance to meet organisational goals. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for delivering outstanding customer experiences.Team Leadership:...

Our client in the call centre industry is looking for a manager to join their dynamic team who will be overall responsible for the call centre business unit in South Africa, working in close cooperation with international clients.Responsibilities Responsible for our new call centre in Johannesburg, South Africa Ensure the business unit further develops its...

FULL JOB DESCRIPTIONJoin our Randburg team Call Centre Agent Wanted. Earn through commission only.THE JOB AT A GLANCEThe Call Centre Agent (Warm Up/Lead Generation) in the Insurance Industry.WHAT WILL YOU DO?Handle customer inquiries telephonically: Provide customers with accurate product and service information in an efficient manner. Verify/authenticate...

FULL JOB DESCRIPTIONJoin our Randburg team Call Centre Agent Wanted. Earn through commission only.THE JOB AT A GLANCEThe Call Centre Agent (Warm Up/Lead Generation) in the Insurance Industry.WHAT WILL YOU DO?Handle customer inquiries telephonically: Provide customers with accurate product and service information in an efficient manner. Verify/authenticate...

Johannesburg - HybridThis is a hybrid position primarily based in Johannesburg, South Africa. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible workingWe give you a world...

We are looking for passionate, self-motivated and goal driven individuals to apply for the following position within our company. We are looking for Lead generating Consultants (TeleSales Call Centre Consultants) to join our dynamic team as a Lead generating Consultants (TeleSales Call Centre Consultants). The Job of a Lead generating Consultants (TeleSales...

We are looking for passionate, self-motivated and goal driven individuals to apply for the following position within our company. We are looking for Lead generating Consultants (TeleSales Call Centre Consultants) to join our dynamic team as a Lead generating Consultants (TeleSales Call Centre Consultants). The Job of a Lead generating Consultants (TeleSales...