Reservationist Consultant

2 weeks ago

Pretoria, Gauteng, South Africa HotelJobs Full time

Purpose of the Position

  • To satisfy any incoming requests through booking holidays for members or assisting with account queries.

Key Performance Areas

  • Deals with holiday and other requests via face to face, telephonic or written correspondence.
  • Understanding each member's needs
  • Source stock and book holidays accordingly

Competencies Required

  • Target driven
  • Bilingual would be an advantage
  • Excellent interpersonal skills

Qualifications & Experience

  • MS Office, Teams and Electronic Mail
  • Experience in a Customer Service/Call Center Environment
  • Travel & Tourism Diploma advantageous
  • Matric

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