Dealer Principal

2 weeks ago

Sandton, South Africa Bluespec Holdings Full time

Job Functions:


Manage a business that continually creates value for all stakeholders through the collective efforts of skilled, motivated and productive employees.


Responsibilities:

  • Develop a dealership strategy for new and repeat business Understand, implement and communicate dealer agreement and obtain clean audit from manufacturer Visit different dealers to determine best practice.
  • Develop an integrated dealership SWOT analysis.
  • Create a shared vision and mission to give purpose to the dealership.
  • Define values to guide the dealership's operations.
  • Formulate objectives and strategies for the dealership to satisfy the needs of the stakeholders.
  • Develop an integrated dealership marketing /business strategy and plan.
  • Ensure each department implements its marketing / business plan.
  • Ensure the Management Information System is used to its optimum for marketing and customer retention Implement these plans and measure performance
  • Manage dealership financial performance.
  • Prepare a standard organisational dealership budget.
  • Set dealership performance targets Measure actual dealership performance against targets and compare to APLs.
  • Take the appropriate corrective action.
  • Understand and quantify the impact of incentive programmes of the manufacturer.
  • Manage financial risk and inventory security.
  • Ensure that company's risk management procedures are applied in each department.
  • Ensure that parts and vehicle stock counts are completed.
  • Ensure warranty claims are controlled and monitored.
  • Ensure that departmental debtors are managed Manage departmental processes to satisfy customer needs.
  • Ensure that the selling processes in each department are clearly communicated and used by people.
  • Ensure that the procurement processes in each department are clearly communicated and used by people.
  • Ensure that the customer order entry and sales administration processes for each department are clearly communicated and used by people.
  • Ensure the financial administration processes are clearly communicated to and used by people.
  • Develop performance standards for each of the departmental processes, to ensure they deliver value to customers and shareholders & are communicated to people.
  • Measure the performance of the processes to ensure they are producing results for customers and shareholders and are communicated to people.
  • Ensure that processrelated work is correctly allocated to people to satisfy the needs of their customers and the dealership.
  • Ensure the availability of parts and vehicle inventory to meet customer needs.
  • Ensure the quality of products delivered by each department meets the standards of the franchise.
  • Develop a culture of process analysis and 'continuous improvement' in each department.
  • Ensure each department applies the organisational and manufacturer policies and procedures Manage the vehicle and parts inventory resource.
  • Ensure that plans are made for longer term vehicle and parts stock requirements.
  • Ensure understanding of floor plan.
  • Ensure used car stock profile policy is implemented.
  • Use trade app system effectively.
  • Ensure parts and vehicle managers produce sales forecasts for their departments.
  • Ensure daily parts and vehicle stock reviews are completed.
  • Ensure the parts and vehicle stock controllers place orders using the correct organisational and franchise procedures.
  • Ensure that parts and vehicles are correctly received into stock.
  • Ensure that sales forecasts are updated correctly.
  • Establish a list of reliable used vehicle suppliers.
  • Establish a list of reliable parts suppliers.
  • Establish a list of reliable trade dealers.
  • Ensure that monthly stock profiles are completed for vehicles and parts.
  • Manage dealership physical resources.
  • Ensure all departmental tools and equipment conforms to, and is maintained to the franchise requirements.
  • Ensure the technical information used by each department is kept up to date and available to all people.
  • Ensure an adequate number of workdays, parking bays and departmental space is available.
  • Implement organisational OHS Act requirements in each department.
  • Implement franchise and organisational housekeeping and corporate identity requirements, to instil a sense of pride in each department and provide a good first impression on customers.
  • Ensure that the dealership management information system is maintained to supplier and organisational requirements.
  • Lead the team to develop and maintain positive working relationships and reach objectives.
  • Provide support/guidance to team and deal with general problems on an ongoing basis.
  • Discipline staff where required and in line with organisational policies and procedures.
  • Provide staff with clear performance standards, job profiles and development plans.
  • Conduct employee performance reviews.
  • Ensure all staff are trained and updated on all systems/processes/products and have the necessary skills to perform opti

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