Medical Service Provider Network Agent

2 weeks ago


Johannesburg, Gauteng, South Africa National Risk Managers (Pty) Ltd Full time
Join Our Exclusive Talent Pool_
We believe in nurturing talent and providing a platform for growth.

As we expand our horizons, we are building a talent pool of passionate professionals who share our commitment to excellence.

A fast growing company based in Benoni is looking for a Medical Service Provider Network Agent who will Maintain GP provider network data on CRM and retain GP services.


Key Responsible Areas

  • Recruit doctors in unrepresented areas
  • Assist with member and provider queries
  • Perform administrative duties

Tasks

Recruit doctors in unrepresented areas

  • Process GP nominations
  • Contact and recruit doctors that is not on our Network

Assist with member and provider queries

  • Attend to all incoming provider network calls
  • Confirm member benefits
  • Resolve radiology and pathology queries

Perform administrative duties

  • Update and maintain provider's information/ details on CRM
  • Update network list weekly
  • Maintain GP records
  • Conduct and submit periodic reports

Essential Qualifications

  • Matric or equivalent

Essential Experience

  • Minimum 2 years call/ contact centre/ customer care

Desirable Experience

  • Medical / insurance background experience
  • Claims administration experience/ Primary Healthcare administration

Other requirements

  • Afrikaans advantageous

Knowledge and Skills

  • Problem solving skills
  • Excellent verbal and written communication skills
  • Computer literacy: MS word, Excel and Outlook
  • Excellent interpersonal skills
  • Excellent organizational skills

Attributes

  • Enthusiastic
  • Innovative
  • Energetic
  • Customer orientated
  • Results orientated
  • Ability to work in a team or individually
  • Honest, Hardworking and Humble
Maintain GP provider network data on CRM and retain GP services

  • For more information please contact:
**Angelique Hart

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