Senior Front Desk Agent

2 weeks ago


Cape Town, Western Cape, South Africa ASARA WINE ESTATE AND HOTEL Full time

DUTIES will include (but not be limited to):

  • Ensure hotel charges are processed diligently to guest's accounts,
  • invoices are accurate,
  • billing instructions are verified,
  • all necessary supporting bills and vouchers are attached for direct settlements,
  • responds in a professional and courteous manner to guests by providing accurate and timely information and services.

ESSENTIAL QUALIFICATIONS, SKILLS & EXPERIENCES:

  • Graduates bachelor degree and/or diploma in hotel or other related field.
  • Computer Knowledge and experience in MS office programs
  • Minimum 2 to 3 years work experience as Front Office Associate / Front office cashier in a hotel.
  • Knowledge of Opera / Fidelio / Protel /Other world Class Property Management System is required

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