Travel Specialist

2 weeks ago


Bryanston, South Africa RMV Recruitment Full time
To create, provide quotes for, and arrange trips to southern Africa for travelers through international agents for High-End clients.

Responsibilities:

  • Evaluate client requirements including special interests, needs, and budget
  • Provide timely quotes for all requested services
  • Make reservations for all requested services
  • Correspond with clients in writing and confirm reservations
  • Input reservations into Tourplan
  • Confirm services with suppliers
  • Maintain ongoing communication with agents regarding reservation status, payment terms, deadlines, and reservation conditions
  • Organize Meet and Greets as needed
  • Stay in touch with tour guides during tours
  • Handle client complaints and emergencies
  • Keep in touch with agents

Qualifications and Experience:

  • Matric / Grade 1
  • Preferably a qualification in Travel & Tourism
  • 4 years of experience in FIT-Tailor Making Travel consulting within the travel operating industry
  • Knowledge of Tourplan with execution experience is preferred

Competencies:

  • Understanding of customer needs and products
  • Ability to negotiate with suppliers for availability and rates
  • Strong knowledge of the Tourism industry
  • Excellent familiarity with South African geography

Salary:

The salary offered for this role is competitive and based on relevant experience.

Education:

  • Diploma (required)

Experience:

  • FIT-
Tailor Making Travel: 4 years (required)

  • Tourplan program: 1 year (preferred)

Location:

  • Bryanston, Gauteng (required)


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