Client Liaison Officer

2 weeks ago


Durban, KwaZulu-Natal, South Africa Exim International Full time

PURPOSE OF THE JOB
To support the sales team by acting as the client liaison relating to orders, promotions and pricing.

KEY RESPONSIBILITIES

  • Initiating contact with customers to confirm orders where relevant sales rep is unable to do so
  • Ensure that orders are executed promptly and accurately when receiving orders from customers
  • Keep customers informed throughout the process whilst their orders are being prepared and relay information regarding unavailable stock etc.
  • Resolve any stock and system related queries that may arise at any point in time
  • Ensure that a back order list is received from the warehouse on a daily basis to inform the customers and to assist customers in making alternative arrangements where necessary
  • Routine communication with the debtors department is critical to confirm if customer's accounts are on hold and relay relevant information to sales rep
  • Assist Warehouse and Operations teams during stock take
  • Regular communication with sales reps if their customers are experiencing any issues or have any queries
  • You may be required to assist with other tasks as and when operationally required
  • Processing quotes for all customers
  • Following up on outstanding payments when necessary
  • Address any queries or issues customers may have
  • Monitoring price increases and liaise with customers
  • Generate leads for reps through dormant and new customers
  • Assist warehouse and key accounts with orders and stock availability.

REQUIRED MINIMUM EDUCATION & WORK EXPERIENCE

  • Matric / Grade 12 as a minimum requirement
  • Minimum 3 years Sales administration experience
  • Fully Bilingual (Afrikaans & English)
  • Ability to multi task

Job Types:
Full-time, Permanent

Salary:
R9 500,00 - R10 000,00 per month

Ability to commute/relocate:

  • Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you aware the salary for this role is R10 000?

Education:

  • High School (matric) (required)

Experience:

- customer care: 3 years (required)
- customer facing sales: 3 years (required)
- cash in hand: 3 years (required)

License/Certification:
- drivers license (required)

  • Durban North, KwaZulu-Natal, South Africa Salt Employee Benefits Full time

    This incumbent is responsible for fulfilling the role of a liaison officer between the members of the Fund and the Fund's service providers, the functions include but are not limited to:· Host Fund presentations for members, union officials, employers, and other identified stakeholders at approved site.· To ensure end to end service delivery on behalf of...


  • Durban, KwaZulu-Natal, South Africa VSC Full time

    PURPOSE OF POSITION:SUMMARY OF KEY JOB OUTPUTS / KEY PERFORMANCE AREAS (KPA'S):Route adherence management. Liaison to stores. Handling delivery queries. Providing assistance to drivers. Vehicle event acknowledgement and reporting. Daily /Weekly / Monthly Vehicle abuse management. Liaise with the planning team in order to identify and improve...

  • Client Liaison

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Starlite Aviation Group Full time

    Starlite Aviation Training Academy (Pty) Ltd has a requirement for a professional, high-energy, organised individual to fill this position in Durban within the Starlite Group.KEY JOB RESPONSIBILITIES:- Manage the overall wellbeing and requirements of contract students ie:induction, accommodation, transport, medical aid, visa validity Plan and coordinate...


  • Durban, KwaZulu-Natal, South Africa Exim International Full time

    PURPOSE OF THE JOBTo support the sales team by acting as the client liaison relating to orders, promotions and pricing.KEY RESPONSIBILITIES Initiating contact with customers to confirm orders where relevant sales rep is unable to do so Ensure that orders are executed promptly and accurately when receiving orders from customers Keep customers informed...


  • Durban, KwaZulu-Natal, South Africa JDJ Diagnostics Full time

    Job Summary The major goal is to meet or exceed client expectations, promote the company and provide medical laboratory services to various clients. Clients include internal staff and external customers. Internal staff such as couriers, Administrative, Laboratory, Nursing, management staff and pathologists. External customers include providers such as...


  • Durban, KwaZulu-Natal, South Africa Staff Solutions Full time

    KwaZulu Natal, Durban**Negotiable - Negotiable Monthly Cost To Company (Market related)VACANCY ALERTOur client in the renewable energy sector, based in Durban, seeks to employ a Customer Liaison Officer.Duties:Order Processing:***- Contacting customers daily as per calling schedule.***: - Receive calls & orders from customers.***: - Liaison with the Business...


  • Durban, KwaZulu-Natal, South Africa Feedem Group Full time

    The Feedem Group is one of the largest independently owned level 1 BEE service providers in the outsourced catering and cleaning industry, with offices in all major South African cities. The Feedem Group's shareholders include RMB Corvest, Agile Capital as well as Management, and we are embarking on an aggressive expansion plan, nationally.A vacancies have...


  • Durban, KwaZulu-Natal, South Africa THINK Full time

    THINK is a non-profit organisation dedicated to improving the lives of those affected by TB and HIV. As a health delivery and research organisation, THINK engages with the local community, government consortia, and international funders to provide care for over 100,000 people in KwaZulu-Natal and carry out cutting-edge clinical research that has already...

  • Liaison Officer

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Independent HR Consultant Full time

    Liaison Officer:1. Sending weekly / bi-weekly expert outstanding lists2. Resolving all queries related to expert3. Follow up with expert on overdue/urgent reports and ensure submission by specific due dates4. Allocation of patient days - preps and interviews5. Allocation of reports to be typed6. Management of expert schedule7. Prioritising of outstanding...


  • Durban, KwaZulu-Natal, South Africa Employ Africa Group Full time

    Job Duties: Contact potential clients using information provided from the Client Data spreadsheet and insights from the Client Data Collator. Make cold calls to potential clients, navigating through gatekeepers and different departments to identify the relevant person to speak with regarding Employ Africa's services. Demonstrate persistence and resilience in...


  • Durban, KwaZulu-Natal, South Africa SGS Full time

    Job DescriptionThe Assistant Customer Liaison Officer has overall responsibility for the final evaluation of all outputs from the operation and the generating of Certificates of Analysis to meet both the customers and the regulatory requirements. The Customer Liaison Officer to liaise with shareholders and other relevant parties.Qualifications:Grade 12 with...

  • Luxury Client Liaison

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Arkivio Full time

    Senior, Customer Sales ManagerJoin the exciting & dynamic design world, helping interior designers and architects achieve their dream spaces with our products.Arkivio is looking for a customer sales manager to oversee incoming sales, nurture existing customer relationships and help us grow future leads in the international market. Our client communication...


  • Durban, KwaZulu-Natal, South Africa Ethekwini Municipality Full time

    To provide a communication liaison service between the community and the project manager on all technical and social issues. Key Responsibility Areas Facilitates communication between the community and project manager.Undertakes initial base line registers of project beneficiaries and conducts community demographic surveys.Oversees contractual obligations...


  • Durban, KwaZulu-Natal, South Africa Rory Mackie & Associates Full time

    The client liaison team is responsible for the servicing of the Financial Advisor Offices with any matter relating to our clients' products, processes, transactions, web services as well as general queries regarding their client's investments. Our client advocates excellent client service and strives to be the number one service provider in industry. They...


  • Durban, KwaZulu-Natal, South Africa THINK TUBERCULOSIS & HIV INVESTIGATIVE NETWORK NPC Full time

    THINK is a non-profit organisation dedicated to improving the lives of those affected by TB and HIV. As a health delivery and research organisation, THINK engages with the local community, government consortia, and international funders to provide care for over 100,000 people in KwaZulu-Natal and carry out cutting-edge clinical research that has already...


  • Durban, KwaZulu-Natal, South Africa Educor Full time

    Academic Student Liaison Coordinator (JB3789)DurbanSalary: Market-RelatedWe are seeking a dedicated Academic Student Liaison Coordinator to join our team. In this role, you will guide students and staff regarding academic programs, policies, procedures, and course requirements spanning all faculties. The Academic Student Liaison Coordinator (ASLC) plays a...


  • Durban, KwaZulu-Natal, South Africa Candidate Connect Full time

    Great opportunity to join an Asset Manager in Durban as a Client Relationship Consultant.This is an EE designated opportunity.As part of the Client Relationship team, some responsibilities include:Provide support and assistance with all products, services and processes Relay feedback received from clients and the marketplace. Resolve queries from financial...


  • Durban, KwaZulu-Natal, South Africa Candidate Connect Full time

    Great opportunity to join an Asset Manager in Durban as a Client Investment Consultant.This is an EE designated opportunity.As part of the Client Relationship team, some responsibilities include:Provide support and assistance with all products, services and processes Relay feedback received from clients and the marketplace. Resolve queries from financial...

  • Customer Care Liaison

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Futurelink Global Recruitment Full time

    IntroductionOur global client is looking for a highly motivated Customer Care Liaison to join their team. He/she will be responsible for ensuring that the highest levels of customer service are provided to their global consumers.Duties & ResponsibilitiesOversee order process to ensure all orders are delivered on time and in full. Offer solutions /...

  • Office Administrator

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Pits Agencies Full time

    Job Description: Office Administrative LadyPosition:Office Administrative Lady Company: [Company Name] Location: [City], [Country]Overview: We are seeking a highly organized and efficient Office Administrative Lady to join our team at a door warehouse and factory. This position Lady will play a crucial role in ensuring smooth operations within the office...