Senior Manager: Information and Communication

2 weeks ago


Pretoria, Gauteng, South Africa South African Qualifications Authority (SAQA) Full time

An added advantage is a relevant NQF Level 9 qualification (in IT or Business) or equivalent and experience in leading an automation project.


The incumbent must have a good knowledge of IT governance and IT Service Management, Enterprise and Technology Architecture, Business Continuity and database principles.

Knowledge of SAQA NQF or other education and training management information systems will be an added advantage.

Duties :

  • Assist the business in identifying business needs, scope the requirements and engage an appropriate service provider to deliver the required product or service.
  • Effectively monitor, track, and control the project′s performance against the agreed baseline (time, cost, and quality) throughout the project cycle.
  • Communicate and obtain stakeholder buyin to IT projects and initiatives.
  • Effectively manage all aspects of a project, including vendor management.
  • Develop an ICT Governance, Risk, and Compliance Management Framework.
  • Develop, implement, and manage the Customer Feedback Index on a tactical level.
  • Drive the digitisation and automation of SAQA processes.
  • Ensure the security of data, network access, and backup systems.
  • Promote and align SAQA′s goals, ICT programmes, and priorities to enterprise architecture and ICT strategy.
  • Manage the ICT budget and ensure value is realised from ICT investments.
  • Assist in procurement processes for IT products by writing the terms of reference for all IT purchases for the Supply Chain unit
  • Prepare, maintain and test an appropriate IT continuity plan.
  • Continuously evaluate emerging technologies to maximise performance, security & efficiency and propose implementing such technologies where applicable.

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