IT Support Technician

2 weeks ago


Pretoria, Gauteng, South Africa ES Recruitment Full time
Grade 12

Suitable tertiary qualification in IT such as A+, N+ and relevant experience in IT Support.

Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems
Training and knowledge of all Windows Desktop versions is essential along with a good understanding of Android devices.

Knowledge of specific systems like ManageEngine products would be advantageous.

Willing to work after hours and travel to our various offices should the need arise.

Good customer service skills, ability to communicate effectively to help customers fix their issues and feel satisfied with the experience

Experience in Computer Repairs and how to troubleshoot problems

KEY OUTPUTS

  • Provide technical assistance and support for all ITrelated queries
  • Facilitate Training
  • Daily maintenance tasks.
  • Troubleshoot and rectify network related problems.
  • Develop and maintain system documentation to IT governance standards


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