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4 months ago

Century City, Western Cape, South Africa HotelJobs Full time

RESPONSIBILITIES

Greets guests and presents them with the menu.
Informs guests about the special items for the day and menu changes if any.
Suggest food and beverages to the guest and also try to upsell.
Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system
Obtaining revenues, issuing receipts, accepting payments, returning the change.
Communicate to the guest and provide assistance with their queries.
Serve food and beverage to the guest as per the course of order.
Observe guests and ensure their satisfaction with the food and service.
Promptly respond to guest with any additional request.
Understands and can communicate products and services available at the resort.
Help other areas of the restaurant such as answering telephones and completing financial transactions.
Print closing report and drop the cash with the front office / accounts department.
Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
Close the shift on the POS terminal.

MIN REQUIREMENTS

Waiter