Waiter

RESPONSIBILITIES
- Greets guests and presents them with the menu.
- Informs guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to upsell.
- Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Communicate to the guest and provide assistance with their queries.
- Serve food and beverage to the guest as per the course of order.
- Observe guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Understands and can communicate products and services available at the resort.
- Help other areas of the restaurant such as answering telephones and completing financial transactions.
- Print closing report and drop the cash with the front office / accounts department.
- Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
- Close the shift on the POS terminal.

MIN REQUIREMENTS
- Min Grade 12
- Excellent communication skills
- Exceptional interpersonal skills
- Minimum 1 year in a similar role