International Customer Service Advisor

2 weeks ago


Durban, KwaZulu-Natal, South Africa Bespoke International Group Full time

Responsibilities:

  • Handle incoming calls from customers regarding servicerelated inquiries in a professional and efficient manner.
  • Provide accurate information and assistance to customers, addressing their concerns and resolving issues effectively.
  • Maintain a positive and helpful attitude towards customers at all times.
  • Utilize company systems and databases to accurately record and update customer information.
  • Meet or exceed performance targets for call quality, customer satisfaction, and productivity.
  • Collaborate with team members and other departments to ensure seamless customer service delivery.
  • Continuously seek opportunities for selfimprovement and skill development.

Requirements:

  • Minimum 6 months of experience working in an international call center campaign.
  • Proficient in English, with clear verbal communication skills and strong grammar and vocabulary.
  • Ability to type at least 30 words per minute accurately.
  • Excellent interpersonal skills with a customercentric approach.
  • Strong problemsolving abilities and the ability to handle challenging situations calmly and effectively.
  • Detailoriented with good organizational skills.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.
  • Ability to adapt to a fastpaced and dynamic work environment.

Preferred Qualifications:

  • Experience in a customer service or call center environment.
  • Knowledge of CRM systems or call center software.


If you meet the qualifications above and are looking for a challenging yet rewarding opportunity in customer service, we encourage you to apply.

Join our team and be part of delivering exceptional service to our global customers.

Salary:
R5 500,00 per month

Experience:

- international Customer service: 1 year (required)

  • Durban, KwaZulu-Natal, South Africa Bespoke International Group Full time

    Responsibilities: Handle incoming calls from customers regarding servicerelated inquiries in a professional and efficient manner. Provide accurate information and assistance to customers, addressing their concerns and resolving issues effectively. Maintain a positive and helpful attitude towards customers at all times. Utilize company systems and databases...


  • Durban, KwaZulu-Natal, South Africa Bespoke International Full time

    Are you a customer service professional with a passion for helping people and a desire to work in a dynamic, international environment? We are currently seeking International Customer Service Agents to join our team.As an International Customer Service Agent, you will be responsible for providing exceptional service.Key Responsibilities: Resolve customer...


  • Durban, KwaZulu-Natal, South Africa Bespoke International Full time

    Are you a customer service professional with a passion for helping people and a desire to work in a dynamic, international environment? We are currently seeking International Customer Service Agents to join our team.As an International Customer Service Agent, you will be responsible for providing exceptional customer service. This includes answering customer...


  • Durban, KwaZulu-Natal, South Africa Bespoke International Group Full time

    Are you a dynamic and customer-oriented individual with a passion for providing exceptional service? We are seeking highly skilled Customer Service Agents with international contact centre experience to join our team. If you thrive in a fast-paced environment and enjoy interacting with customers from diverse backgrounds, this opportunity is for...


  • Durban, KwaZulu-Natal, South Africa Bespoke International Group Full time

    Are you a dynamic and customer-oriented individual with a passion for providing exceptional service? We are seeking highly skilled Customer Service Agents with international contact centre experience to join our team. If you thrive in a fast-paced environment and enjoy interacting with customers from diverse backgrounds, this opportunity is for...


  • Durban, KwaZulu-Natal, South Africa Careerbox Full time

    We are looking for Customer Service Advisors to work night shift. Minimum requirement is 1 year Call Centre experience. Basic salary R5000 + night shift allowance and a commission structure.Responsibilities Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in...


  • Durban, KwaZulu-Natal, South Africa Careerbox Full time

    We are looking for Customer Service Advisors to start training on 13 February 2023. Minimum requirement is 1 year Call Centre experience. Basic salary R5500 + a campaign allowance of R2000 + night shift allowance and a commission structure.Responsibilities Provide knowledgeable answers to questions about product, pricing and availability Work with internal...


  • Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert: Are you the work hard/play hard type? We have an opportunity for goaldriven gogetters to join vibrant Durban office of bubbly beings who bring fun to work every dayWe're looking for a team of fast learners and quick thinkers to jumpstart their career as Customer Service Advisors working on an...


  • Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert: If you're looking for an opportunity to jump start your career and gain experience with different customers and clients, this is your time to shine We're looking for dynamic team players with a passion for people to provide a service to an international client from our Durban offices. As a...


  • Durban, KwaZulu-Natal, South Africa Webhelp Full time

    Job AdvertIf you're looking for an opportunity to jump start your career and gain experience with different customers and clients, this is your time to shine We're looking for dynamic team players with a passion for people to provide a service to an international client from our Durban offices.As a Customer Service Advisor you'll need to be a fast learner...

  • Service Advisor

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Rite Recruitement Full time

    We are looking for a service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, and conducting inspections. The service advisor will ensure customer service by working with...


  • Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert: Are you selfmotivated, highly organized and passionate about helping people? If you have prior experience in the customer service and sales industry and are eager to further expand your experience on an international level then this could be your perfect opportunityImagine being a part of a...


  • Durban, KwaZulu-Natal, South Africa Bespoke International Group Full time

    Requirements: Min of 6 months Customer Service Experience Gas and Electric Experience would be beneficial Matric is Compulsory Ability to work UK hours or night shift. Rotational Shift (Monday to Sunday) Energy sales experience would be beneficial Benefits:R5500 Basic Salary Commission paid mid month Daily Incentives Great Working Environment Discount and...


  • Durban, KwaZulu-Natal, South Africa KURA SA Full time

    PURPOSE OF JOBThe Call Centre Advisor is responsible for providing a friendly, helpful service to Representatives, Sales Leaders, Customers and Business Development managers who contact Avon via any channel. This could be sorting out a missing item, a balance query or anything in between by putting the Reps, Sales Leaders, Customers and Business Development...


  • Durban, KwaZulu-Natal, South Africa Webhelp Full time

    Job AdvertIf you're looking for an opportunity to jump start your career and gain experience with different customers and clients, this is your time to shine We're looking for dynamic team players with a passion for people to provide a service to an international client from our Durban offices.As a Customer Service Advisor, you'll need to be a fast learner...


  • Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert: We're looking for dynamic team players with a passion for people to provide exceptional customer experiences for an international client working in a fixedterm contract role from our Durban offices. You will need to be a fast learner and quick thinker, a people's person with a genuine passion...


  • Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert:If you're looking for an opportunity to jump start your career, this is your time to shine We're looking for fast learning, quick thinking team players to provide exceptional customer experiences on a dynamic campaign in our Durban office.We want problem-solvers and solution finders who strive...


  • Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert: If you're looking for an opportunity to jump start your career, this is your time to shine We're looking for fast learning, quick thinking team players to provide exceptional customer experiences on a dynamic campaign in our Durban office.We want problem-solvers and solution finders who...


  • Durban, KwaZulu-Natal, South Africa CareerBox Full time

    Job descriptionSouth Africa's Largest Contact Centre is recruiting customer service advisors to support international Customers and provide a world class service. We are looking for experienced customer travel agents to join our dynamic team based in Durban.The agent will work on the phone, in a contact center environment, providing the highest degree of...


  • Durban, KwaZulu-Natal, South Africa Careerbox Full time

    Careerbox has an exciting opportunity.We are looking for Customer Service agent that have experience within the following industries: Hospitality Call Centre (International Experience) High End Retail Cruise IndustryResponsibilities Provide an exceptional interaction with customers by being polite, warm and friendly Provide knowledgeable answers to questions...