Workshop Foreman

2 weeks ago


Cape Town, Western Cape, South Africa First Degree Recruitment Full time

Workshop Foreman

Main Purpose of the Role:

To provide effective technical and specialist support to staff, whilst ensuring a high quality service delivery to customers. Maximizing service sales and profitability by creating customer confidence in the Dealership by providing quality service.

Key Performance Areas:

  • Manage and monitor labor sales and workshop profitability, and at all times conduct effective workshop planning
  • Plan workshop production according to productive and available staff
  • Attend to escalated workshop (technical) problems accordingly
  • Evaluate all serviced vehicles (technical) and assist in ordering parts
  • Maintain good housekeeping within department
  • Manage training of all service staff
  • Provide feedback to all workshop staff on individual performance against targets
  • Control (WIP) work in progress on all vehicles in the workshop daily to acceptable levels
  • Manage risk (financial and non financial) within department
  • Manage and drive personal and professional development
  • Provide efficient and effective internal communication

Minimum Requirements:

  • Senior Certificate (Grade 12)
  • Qualified Vehicle Technician
  • 5 Years' Workshop experience in a Dealership
  • Minimum of 3years Supervisory/Foreman experience in a Dealership
  • A management diploma or certificate would be advantageous
  • Experience in managing teams
  • Driver's license

Essential Competencies/Skills/Knowledge:

  • Diagnostic Ability/Skills
  • Working knowledge of ivehicles
  • Planning & Organizing
  • Customer & Service Orientation
  • Leading & Managing Teams
  • Following Instructions & Procedures
  • Coping with Pressure & Setbacks

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