Senior Product Designer

2 weeks ago

Cape Town, Western Cape, South Africa Progressive IT Resourcing Full time

Our Client

A newly established digital first business within the Company Group on a mission to democratize financial advice and solutions for everyone across the African continent. They exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Their culture us that of agility and constant deployment, they believe in learning fast, learning cheap and learning forward. There aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide compelling career and development proposition that will enable them to realize their dreams.

What will you do?

Senior Product Designer will assist in supporting CX multi-disciplinary teams to deliver design in production. In addition, the incumbent will support the CX Design leadership and the CX design team in partnering with relevant stakeholders to leverage innovative design outcomes in order to enable client and intermediary engagements and experiences to help our clients to live with confidence, be inspired and assist in guiding them towards their financial aspirations.

What will make you successful in this role?

Craft & execution

  • Use and apply best practice design methodologies, tools and frameworks and practices to solve for, and design experiences that enable and support our client's customers.
  • Define interactions and services based on relevant business, technical, and design considerations.
  • Conduct user research and usability testing to ensure validated design solutions, capturing insights and testing data, packaged for distribution and feedback sessions
  • Own the UX and Interaction Design deliverables as agreed upon during performance contracting.

Project and Team

  • Make design ideas tangible for the project team and stakeholders through visual storytelling, UX and interaction design techniques.
  • Present, explain and discuss design decisions eloquently, and give design feedback.
  • Oversee execution of product design tasks and quality of deliverables as done by other mid and junior product designers, providing guidance and assistance to improve quality of solutions
  • Actively collaborate with UX Architects, Service Designers, BA's, Product managers and other stakeholders to understand objectives and key business outcomes , user needs and behaviours to inform the design solutioning
  • Actively collaborate with Front End Developers, product teams, the Design System team and other relevant stakeholders to ensure that final product code delivery is representative of the most feasible and preferred design solution.

Organisation

  • Be a responsible custodian and representative for design in Company.
  • Actively seek opportunities to apply or involve design to further the efforts of the organisation.

Qualification and Experience

Qualifications:

  • Bachelor's degree or equivalent qualification in a related field.

Experience:

  • 5-7 years' experience in the discipline of Product Design across varied users, business problems, and devices.
  • Experience in designing products and services for Financial Services institutions.

Knowledge

  • Knowledge in driving and applying user-centered design processes and practices to develop new products and services.
  • Knowledge of interaction models, flows and wireframes.
  • Knowledge of rapid prototyping methods, ranging from paper sketching to digital prototypes.
  • Understanding of contextual uses for experience maps, user journeys and service blueprints.
  • Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design.
  • High dexterity in speed and quality with the tools of your trade.
  • Knowledge of and curiosity about technology and its impact on design solutions.
  • Knowledge of the process in conducting user research and capturing user insights using qualitative and quantitative methods

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