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Administrator Project Manager

4 months ago

Johannesburg, Gauteng, South Africa Nedbank Full time
Job Family- Information Technology

  • Career Stream
  • IT Operations
  • Leadership Pipeline
  • Manage Self: Operational
  • FAIS Affected
    Job Purpose
  • To execute assigned work tasks; to ensure the stability and availability of the Enterprise Systems Management Tools within the specific area of responsibility; including the provision of advise; guidance and support to customers and technical staff; following defined procedures and standards; in line with Nedbanks business strategy.

Responsibilities:

  • Screening incoming telephone calls.
  • Diary management.
  • Typing of letters, reports, and presentations.
  • Liaise with IT Department in respect of PC equipment repairs/replacement on behalf of Internal Assessors.
  • Maintaining a good relationship with panel service providers by assisting with queries.
  • Collation of Internal Assessor monthly expense submissions.
  • Distribution of incoming and outgoing correspondence.
  • Processing of staff intake/exit documentation for HR administration.
  • Monitor action points in respect of Assessing/Claims queries.
  • Prepare all relevant submissions to the monthly Supplier Committee Meeting.
  • Coordination of arrangements in respect of meetings and taking of minutes.
  • Coordination of arrangements in respect of national travel for managers and internal loss adjusters.
  • Coordination of arrangements in respect of annual visits to Loss Adjusters/contractors.
  • Maintain an effective filing system.
  • Assist Group Forensics Department when required.
  • Daily updating of all relevant entries for the Assessing dashboard.
  • Developing real time AOM indicators in terms of the daily management and adherence by the individual internal assessors.
  • Collating the monthly internal assessor performance statistics.
  • Providing all relevant monthly MIS for reporting at Manco meeting.
  • Collation and submission of Change Requests to IT area for all new development requirements.

Job Responsibilities Continue

People Specification

  • Essential Qualifications
  • Matric.
  • A Secretarial / Administrative Diploma / qualification with sound administrative experience.
  • BSc or Diploma in information systems.


 Minimum Experience Level
  • At least 3 years support role experience and/or extensive appropriate work experience.
  • Data analysis experience.
  • Short term Insurance experience would be an advantage.
  • Knowledge of claims and loss adjusting would be an advantage.

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Data analysis
  • Microsoft Office
  • Relevant regulatory knowledge
  • Business writing skills
  • Information Technology concepts
  • Role relevant related technologies
  • Multiple operating system
  • Computer Literacy
  • Performance monitoring and tuning


 Behavioural Competencies
  • Continuous Learning
  • Collaborating
  • Customer Focus
  • Initiating Action
  • Work Standards
  • Managing Work
- **_Please contact the Nedbank Recruiting Team at _