Business Analyst
2 weeks ago
Business Analyst Business Unit:
Discovery Central Services
Function:
Business Analysis
Date: 30 May 2024
Discovery – Commissions / Company
Junior Business Analyst– Staff Level About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives.
We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.
Our fast-paced and dynamic environment enables smart, self-driven people to be their best.As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Commissions Commissions Systems Support Team are looking for a dynamic, self-driven and innovative individual who will be responsible for supporting the Commissions Business Team by driving systems query resolution, process improvement, new project initiatives, problem solving, systems support and systems training within the Commissions Department.
Key Purpose As a Commissions Business Analyst you will be responsible for bridging the gap between Commissions Business and the Commissions Systems team, using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to our execs and stakeholders.
You will need to focus on solutions and analysing data and using your findings to solve our business problems.There is a strong need to have a passion for good business solutions, be up to date with modern software engineering practices and technologies, and be enthusiastic about teamwork, lean thinking and agile delivery.
You will own the end to end delivery of features across the Commissions Business, which includes; Strategic and Business Initiatives Transfers, Call Centre Solutions and Back Office Support for all Discovery Products.
.Areas of responsibility may include but not limited to Work with business stakeholders to understand and document requirements in an implementable manner.
Understand all acceptance criteria coming into the sprint and work with business/business analysts/systems analysts to confirm any gaps in expected functionality.
Contribution in sprint planning meetings (early participation in requirements) Validate/challenge acceptance criteria to ensure full coverage from an acceptance testing perspective, such as identification of alternative scenarios, overlooked integration testing etc Conduct manual testing for new features as they are developed, and provide fast feedback to developers Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Log defects in a reproducible manner and follow through to resolution.Accountable for quality of the platform in assessment of readiness for each release; the whole team is responsible, including some dedicated testers in some cases.
Continual contribution to improvements of the test process Own features from conception through inception, development, change management, piloting and sign off.
NB :
The role is not limited to the key outputs mentioned above
Personal Attributes and Skills Ability to write basic PLSQL statements in order to extract data scripts Strong written and verbal communication Business Process Management specific to Operational processes Prioritization of tasks Continuous, incremental delivery of working software To be productive, to take ownership of tasks and problems, and must produce results without constant supervision Fit into culture of sharing information and networking and participation in group activities Self-motivated and pro-active in contributing to continuous improvement of the team Analyse and resolve complex errors in development and production environment Efficient interaction with third parties Education and Experience Strong Excel skills: ability to work with large sets of data, provide pivots and summaries year Commissions experience Advantageous:
At least - 2 years relevant experience in Business Analysis, product delivery/maintenance and project management including Agile Projects. Additional relevant IT or Global Markets courses or diplomas are advantageous. Employment Equity The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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