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Automotive Debt Recovery Agent
2 weeks ago
Debt Recovery Process Management:
- Initiate and manage the recovery process for abandoned and unpaid vehicles.
- Contact debtors to negotiate payment terms and settlements.
- Coordinate with dealerships to verify debt information and recovery status.
- Ensure all debt recovery activities comply with relevant laws and regulations.
- Prepare and file necessary legal documents to facilitate recovery processes.
- Maintain detailed and accurate records of all communications and recovery activities.
- Prepare regular reports on recovery status, success rates, and outstanding debts.
- Act as a liaison between debtors and dealerships, workshops, panel beaters, facilitating clear communication.
- Provide exceptional customer service to maintain positive relationships with all clients.
- Process payments and settlements in accordance with company policies.
- Track and report on financial recoveries and outstanding amounts.
- Must have min 2-3 years Automotive experience
- Matric (Grade 12)
- Strong negotiation and communication skills
- PC literate MS Office Suite / Any debt recovery software a bonus
- Knowledge of relevant debt recovery laws and regulations
- Integrity and professionalism
- Strong problem-solving skills and attention to detail
- Technical vehicle knowledge
- Self and Target Driven
- Ability to work independently and as part of a team
- Resilient and able to handle difficult conversations with debtors and high-level blue-chip companies
- Valid Drivers License
- Office based role with occasional travel to clients as required
- Full time position with standard business hours and occasional extended hours to meet recovery deadlines.
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