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Counter Sales Agent

3 months ago

Pretoria, Gauteng, South Africa MPOWER Full time

Job Overview

The Counter Sales Agent is responsible for customer engagement, customer service and sales generation by providing expert advice and information relating to products, services and offers to walk-in customers.

Purpose of the Role

  • Will be responsible for Sales and Counter Administration in the store.
  • Will work face to face with customers and must have excellent customer service.
  • Excellent communication skills to communicate with customers professionally.
  • Will check the system for stock availability and generate quotations.
  • Prepare invoice for payment.

Qualifications and Experience

  • Grade 12
  • Sales certification (preferred)
  • In-depth knowledge of consumer behaviour
  • Proven experience in a sales related role (Mandatory)
  • Minimum 3 years' experience in sales (Mandatory)

Skills and Knowledge

  • Sales skills in Wheels and Tyres (preferred)
  • Knowledgeable in Tyre applications: (Preferred)
  • Natural ability for customer focus
  • Product knowledge (In-house training) + external
  • Demonstrates interpersonal skills to engage with customers effectively
  • Professional verbal communication skills
  • Strong attentiveness and listening skills
  • Best practice telephone etiquette
  • Strong persuasion and negotiation capability
  • Ability to multitask and operate under pressure to meet lead times
  • Quick thinker
  • Highly focused and target driven
  • High level diligence with meticulous attention to detail
  • Excellent problem-solving
  • Polite and friendly tone of voice
  • Fluent English, bilingual a plus another South African Language
  • Basic user of Microsoft Office (Excel, Word, Outlook)