IT Manager Ii

3 weeks ago

Johannesburg, Gauteng, South Africa Nedbank Full time

Requisition Details & Talent Acquisition Consultant
Keabetswe Modise
Job Family

  • Information Technology

Career Stream

  • IT Operations
    Leadership Pipeline
  • Manage Others

Job Purpose

  • To manage a team of Backup Engineers responsible for supporting the Enterprise Backup environment and deliver front line team results by enabling others

Responsibilities:

  • Achieve client satisfaction objectives in support of strengthened business IT collaboration.
  • Build sound professional relationships by understanding and consistently meeting client needs in support of improved delivery capabilities.
  • Build sounds relationships with team, manager, peers.
  • Deliver results in support of increased delivery capacity. Support increased delivery capacity.
  • Ensure proper financing of the function.
  • Manage and control budget for cost centre.
  • Provide a flexible, low cost IT operating platform.
  • Circumvent penalties imposed by third party agencies.
  • Ensure self and team improve efficiency and productivity month on month in line with departmental strategic plans.
  • Ensure transformational targets are met.
  • Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
  • Stay abreast of developments in field of expertise, ensuring personal and professional growth.
  • Understand and embrace the Nedbank vision and values, leading by example. Ensure issues raised in culture survey are addressed and results are improved.
  • Deliver a worldclass service by ensuring a client centric culture.
  • Achieve operational excellence and support the implementation of business optimisation improvement.
  • Add value to the business by encouraging team to generate innovative ideas and by sharing knowledge. Improve team efficiency and effectiveness year on year.
  • Achieve business performance targets within required risk and compliance parameters.
  • Support improved delivery capacity and capabilities.
  • Ensure the effective and efficient implementation and operation of area in support of standardised delivery processes. Improve service delivery in support of strengthened business IT collaboration.
  • Meet all agreed risk and compliance targets. Manage performance of staff by implementing performance agreements and ensuring a clear vision.
  • Mentor and coach staff on identified performance gaps.
  • Create environment of teamwork, keeping staff informed and encouraging participation in decision making processes and by motivating staff to perform and contribute to the success of the business.
  • Identify talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes.
  • Manage the onboarding process of new employees.

Job Responsibilities Continue

  • Maintain Availability and Stability of the environment
  • Maintain Budget and forecast accurately
  • Innovate, look for efficiencies, automate


 Essential Qualifications
  • NQF Level
  • Matric / Grade 12 / National Senior Certificate

Preferable Certification

  • IBM Spectrum Protect Certification.
  • Azure Fundamentals
  • Minimum Experience Level years experience managing an Enterprise Backup Solution
  • 3 years experience in Managing Teams
  • Experience with backup and recovery procedures.
  • Experience with backup and recovery software.
  • Knowledge of disaster recovery planning.
  • Strong communication and problemsolving skills

Exposure/Experience

  • Designing and implementing backup and recovery procedures.
  • Ensuring that backup infrastructure is uptodate and secure.
  • Monitoring backup and recovery processes to ensure that they are running smoothly.
  • Troubleshooting backup and recovery issues.
  • Working with other IT teams to ensure that backup and recovery procedures are integrated with other systems and processes.
  • Developing and maintaining disaster recovery plans.
  • Testing backup and recovery procedures to ensure that they are effective.
  • Managing backup and recovery budgets.

Technical / Professional Knowledge

  • Organisational systems
  • Principles of project management
  • Relevant regulatory knowledge
  • Service level agreements
  • Staff resource planning
  • Business writing skills
  • Management information and reporting principles, tools and mechanisms
  • Relevant system knowledge
  • Client Service Management
  • Daily Operations task planning


 Behavioural Competencies
  • Aligning Performance for Success
  • Earning Trust
  • Customer Focus
  • Building talent
  • Facilitating Change
  • Influencing
  • Driving for Results
  • Planning and Organizing
- **_Please contact the Nedbank Recruiting Team at _

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