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Quality & Food Safety Executive
2 weeks ago
- To ensure customer quality and food safety requirements are adhered to
- Manage internal audit and compliance to internal RCL policies and practises from a QA, FS & Technical Innovation
- Ensure key customer engagement and relationships are managed effectively
Duties & Responsibilities:
Food Safety Systems
- Maintain and enhance current Food Safety systems to ensure compliance to internal specifications and legal requirements
- Constantly investigate developments in Food Safety trends locally and abroad and proactively implement or adapt processes or systems to ensure world class standards
- Maintain FSSC 22000 certification is and successfully audited annually
- Ensure the WW IBL system is maintained, and sites achieve "Green" Status
- Drive excellence in Food Safety across all sites: Complaint management, NCR management and trending
- Develop CAPEX budgets related to Food Safety
- Develop and manage the operating budget for the FS function
Technical Innovation
- Lead technical innovation in the facilities to drive improved quality and process efficiencies
- Collaborate with RCL teams and WW to identify technical challenges in factory and drive solutions to resolve
- Lead research into fit for purpose equipment and ingredients that can enhance product quality and resolve challenges
- Investigate and drive new in factory development by researching international trends
- Build relationships with external suppliers to assist in improving in factory process
- Assist with commissioning of new equipment and ensuring that optimal use and quality is achieved
- Constantly investigate developments in Food Safety trends locally and abroad and proactively implement or adapt processes or systems to ensure world class standards
Leadership
- Lead the Quality and Food Safety teams to meet the strategic goals of RCL Foods
- Work together with the Speciality Executive Team to develop strategic goals and targets for Quality and Food Safety & technical innovation
- Ensure Quality and Food Safety teams are motivated and engaged to drive the culture and compliance expected of the function
- Ensure the Quality and Food Safety teams are resourced and trained to meet the strategic goals of the division
- Be confident in presenting and reporting on the Quality and Food Safety function to the Executive and to the RCL SHERQ group function Executive
- Ensure there is a strong succession plan in place to ensure sustainability and business continuity
- Develop and implement the best QA/FS structure
- Lead customer discussions in regard to quality and food safety related issues including Woolworths
Customer and Stakeholder Engagement
- Essential to develop and maintain customer relationships at the appropriate level of seniority
- Woolworths customer engagement is critical to ensure clear communication and reporting lines
- Key cross functional relationships to be developed and maintained within RCL Foods
- Develop and maintain relationships with key suppliers together with RCL Group Sourcing
- Represent RCL Foods on various industry forums and with government bodies when required
Cost Management
- Ensure the QA/FS function is managed effectively from an operating cost perspective. This includes laboratory costs, manpower costs, product and raw material testing costs, root cause analysis costs and complaint analysis costs
- Effective CAPEX budgeting
- Ensure the laboratory is managed and equipment is maintained
KPI's
- FSSC 22000 certified across all plants with mínimal findings
- IBL "Green" audit scores at all Specialty sites
- Laboratory proficiency scores maintained
- Costs within BP
- QC and FS teams resourced correctly and trained
- Reporting accurate and relevant
- Customer complaints trending inline with business expectations
Minimum Requirements:
- Degree in Food Science or Technology
- 10year experience in managing Quality and Food Safety Systems (FSSC 22000, IBL, BRC etc).
- Systems Auditing experience.
- Customer management experience
- Baking and or flour related knowledge
- High risk & perishable/short shelflife product experience
- MS Office
Leadership Standards
- Provide inspirational leadership
- Create a culture of execution
- Display business insight and innovate
- Develop customer service obsession
- Develop commitment through engagement
Knowledge
- Business principles
- Quality Systems
- Food Safety Systems
- WW IBL system and other related systems
- Legal requirements (labelling, APS and related regulations, DOH regulations)
Skills
- Planning and organisation
- Leadership standards
- Integrity
- Computer literacy (MS Office and SAP)
- Verbal and written communication
- Report writing
- Interpersonal
- Logical thinking
- Innovative thinking
- Problem solving
- Decisionmaking
- Analytical and evaluative thinking
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