Junior Data Analyst

2 weeks ago


Midrand, Gauteng, South Africa Isikhungo Business Solutions Full time

Environment:


Our client is a major player in the delivery of affordable and accessible converged voice and data solutions that are at the forefront of the next-generation network.


The Junior Data Analyst is responsible for the management of data generated by the various systems in the network and to translate this data into a format that is meaningful for the business as well as the customers.


Education:

BSc (Computer Science, Statistics, Mathematics or equivalent) or BEng Degree

Experience:

  • 3+ years' experience in data and database management
  • VoIP technologies (Asterisk, SIP, RTP)
  • Linux
  • Networking
  • SQL
  • JavaScript, Nodejs, Viejas

Responsibilities:

  • Be first line of contact for all requests for work sent to analytics.
  • Analyse all requests and allocate requests into correct SLA category.
  • Liaise with requesters and attend meetings to gather additional details on requests where necessary.
  • Assist staff with existing reporting tools where the required information is already available.
  • Keep track of all requests for work using Trello or the system that has been nominated by the department.
  • Assist with the business analysis of requests.
  • Assist with the building of reports and analysis of data.
  • Prioritise all tasks with the assistance of requesters, and keep requesters informed of progress.
  • Perform any other tasks deemed necessary by his/her manager.

Required Skills:

  • Good time management and planning skills.
  • Able to work individually as well as part of a team.
  • This individual must understand customer services and client relations.
  • Able to communicate their ideas effectively.

Job Types:
Full-time, Permanent

Salary:
R25, R35,000.00 per month

Application Question(s):

  • What is your notice period?
  • What is your current salary?

Experience:

- databases: 2 years (required)

Application Deadline: 2023/07/31

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