Fmcg Credit Controller

2 weeks ago


Bedfordview, Gauteng, South Africa Sindzisa Consulting Full time

Purpose of the Role

  • To facilitate the achievement of customer collection targets, essential to the profitability of the Company, are met.
  • To manage overdue accounts, reduce the Company's risk and minimise losses

Key Responsibilities

Credit Control

  • Generate and dispatch invoices or PoD's on time to enable payment.
  • Receive remittance advices from customers and allocate appropriately.
  • Process all discounts and rebates for the Credit Supervisor to release before close of monthend.
  • Clear all allocated cash in the General Ledger.
  • Prepare stock tolerance journals accurately, matching all debits and credits on the SAP system.
  • Prepare General Ledger accounts for authorisation and release before statements are run.
  • Run statements on SAP prior to agreed monthly deadlines and distribute to customers.

Customer Administration

  • Maintain compliance to credit limits for each customer and highlight possible nonconformance to the responsible supervisor before they exceed defined limits.
  • Report on all transactions on 60 days plus to the Credit Supervisor.
  • Process 'stop supply' instructions on SAP where customer nonpayment payment has occurred, ensuring that all of the necessary instructions and authorisations have been received.
  • Where possible, liaise with customers to rectify account problems before "stop supply" instructions are implemented.
  • Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.

Claim Processing

  • Investigate pricing claims on SAP, print invoices and review deals on the system.
  • Obtain authorisation for valid deals on the prepared pricing cover sheet and distribute within the department.
  • Schedule the claim on SAP for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
  • Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.
  • Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site.
  • Ensure stock claims are tracked on SAP and that queries are finalised.
  • Manage invalid claims by providing the necessary proof or backup documents to the customer.

Teamwork and Self-Management

  • Take ownership and accountability for tasks and activities and demonstrate effective selfmanagement in terms of planning and prioritising, and selfdevelopment.
  • Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
  • Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
  • Support and drive the business core values.
  • Manage colleagues and client's expectations and communicate appropriately.
  • Demonstrate willingness to help others and "go the extra mile" to meet team targets and objectives.
  • Champion training and development of self and others through utilising available training opportunities.
  • Participate in, and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.

KPI's

  • Accuracy of credit management
  • Claim resolution/processing
  • Standing of customer credit
  • Percentage of customers over 60 days.
  • Accounts reconciled and paid according to terms and agreed pricing conditions.

Knowledge/ Competence

Behaviour Standards

  • Be brilliant at the basics
  • Face the brutal facts
  • Smash the silos
  • Lead with integrity, respect and energy
  • Be curious and challenge change
  • Take accountability for results and people

Knowledge

  • Credit management and analysis
  • Compliance requirements
  • Credit business processes and practices

Skills

  • Verbal and written communication
  • Interpersonal
  • Logical thinking
  • Problem solving

Attributes

  • Initiative and assertive
  • Able to work under pressure and prioritise
  • Proactive
  • Attention to detail
  • Deadline driven
  • Systematic
  • Results/Goal oriented
  • Accuracy
  • Customer focus

Qualification And Experience

  • Relevant Finance Diploma or Degree
  • At least 3 years' experience in a credit and logistics environment

Customer Relationships

  • Internal
  • Warehouse and finance administration teams
  • Support office team
  • External
  • Customers and principals

Problem Solving/ Innovation

  • As a Credit Controller, the job holder is expected to:
  • make operational decisions that fall within the ambit of responsibility to meet deadlines and quality and output requirements.
- solve operational and resourcing problems within the ambit of responsibility.
- identify and implement limited innovations, particularly those that will improve output and lower costs.

Job Types:
Temporary, Internship

Contract length: 6 months

Salary:
R18, R20,000.00 per month

Application Deadline: 2023/03/24
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