Join Our Team As a Customer Service Representative

2 weeks ago


Cape Town, Western Cape, South Africa TalentPop Full time

About Us:

Join our vibrant team as a
Customer Service Representative and contribute to the success of our rapidly expanding E-commerce brand We're dedicated to delivering outstanding service to our customers and fostering a favorable online shopping environment.


Position Overview:


As a
Customer Service Representative, you will be responsible for addressing customer inquiries, resolving issues, and providing support via various communication channels.

This role requires excellent communication skills, empathy, and a passion for delivering top-notch service.

Responsibilities:

  • Maintain a high level of professionalism and empathy in all interactions.
  • Keep detailed records of customer interactions and transactions.
  • Collaborate with other team members to ensure seamless customer experiences.

Requirements:

  • Proficiency in English (written and verbal).
  • Minimum 1 year of customer service experience.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize in a fastpaced environment.

Compensation and Benefits:

  • Hourly rate: $34 USD per hour.
  • Health insurance plus dental coverage.
  • Workfromhome opportunity.
  • Paid timeoff and performance bonuses.
  • Paid training and ongoing support.
  • Yearend bonuses and so much more

How to Apply:

Job Types:
Full-time, Permanent

Pay:
From R12 000,00 per month

Experience:

  • Customer service: 1 year (required)


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