Operations & Risk Coordinator

2 weeks ago

Johannesburg, Gauteng, South Africa The Payments Association of South Africa (PASA) Full time

The Payments Association of South Africa (PASA) is building its capacity for payments knowledge in the banking and financial services industry.

This role will form part of our plan to instill in-depth knowledge of the payments industry on our successful incumbent while adding significant value to the operations and risk department.


Duties:
Card and Electronic Payments (High Value and Low Value)**:

  • Support the day-to-day process for the management and administration of the electronic and card payment systems environments.
  • Ensure the PASA Governance Framework is adhered to in all the administrative functions and processes.
  • Support the delivery of project in the card and electronic payment systems and PASA Structures
  • Support incident management processes within industry Service-Level Agreements (SLAs)
  • Compile Management Information Systems (MIS) and reports for the PASA Operations environment
  • Ensure effective stakeholder management, internally and externally.
  • Develop an understanding of the payments' modernisation and innovation landscape through participation in key projects.
  • Facilitate performance of risks and controls selfassessment reviews and reporting, in line with the approved Risk Framework and policies, within the card low value and high value electronic payment streams, as well as related key projects.
  • Facilitate the identification, tracking and reporting of industry key risk indicators.
  • Facilitate the escalation of material risk and operational incidents and issues in accordance with the approved escalation criteria and process.
  • Provide support to and receive skills transfer from the Risk Manager and Specialist.

Knowledge and skills:

  • Basic understanding of the various payment streams that make up the National Payment System (NPS) of South Africa and how they function.
  • Microsoft 365 suite intermediate
  • Stakeholder management.
  • Information management.
  • Business process management (monitor, measurement and problem solving).
  • Project Management (advantage)

Experience and qualifications:

  • Bachelor's degree related to financial services or banking.
  • 3 years' work experience in Financial Services / Banking industry

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