Underwriter

2 weeks ago

Cape Town, Western Cape, South Africa Optimum Financial Services Group Full time
An exciting opportunity has become available for a
Junior Claims Administrator to join our team.

The Junior Claims Administrator reports directly to the Head of the department.

Duties and Responsibilities (include but is not limited to):

  • The JCT will be handling claims within a mandate as allocated to the technician by
  • Management and within any binder regulations any claim outside the allocated mandate must be signed off by claims management or supervisor.
  • Responsible for handling of all windscreen & vehicle
- and building glass claims on all policies for all
- applicable insurers-both commercial - as well as domestic policies, as well as any fast-track allocated claim such as all risks, Business all risks, and/or any other fast track claim that will fall within this fast-track claim description.

  • Receiving notification of new claims and registration of new claims on relevant systems. Responsible to validate the claim and validate cover, premiums and requesting outstanding documents.
  • To follow department process and obtain quotations as per procedures in place.
  • Liaising / communication on regular basis with clients and/or brokers on outstanding documents/info on claims, including regular progress updates on claims.
  • Diarizing claims for followup with suppliers on quotes, and client/brokers on outstanding documents.
  • Receiving of outstanding documents and quotes on relevant claimsworking through documents and in accordance with allowed mandates as authorized by management.
  • Authorization of repairs / replacements and changing of claims status on system to authorized.
  • Receiving of all relevant invoices from service providers.
  • Validate invoices before requesting payments on all invoices as per standard payment procedures.
  • Uploading of all documents on system.
  • Regular update of all relevant and applicable systems notes on claims.
  • Regular update of claim estimates, and make sure estimates are always loaded correctly on system, and per section/service provider applicable on claim.
  • Any other duties that may be assigned to you and or required but within reason.

Key Requirements:

  • Grade 12 or equivalent (Essential)
  • 25 years' experience in the shortterm Insurance Industry
  • Strong Ms Office skills
  • Fully Bilingual (English & Afrikaans)
  • Passion for the financial Industry
  • Excellent customer service skill

Additional Skills:

  • Work independently, resolving problems which may arise.
  • Sound communication skills with the ability to clearly communicate ideas/concepts in an understandable manner.
  • Team player
  • Fast learner
  • Ability to assimilate and interpret large volumes of information.
  • Perform independent research.
  • Immaculate time keeping
  • Multitasking
  • Flexibility to adapt when unforeseen circumstances may occur.

Salary:
R20, R30,000.00 per month

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

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