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Customer Services Controller
2 weeks ago
The Person:
- Matric essential.
- Degree or Diploma in Shipping or Logistics.
- Min 3 years shipping export experience.
- Understanding and operational skill of Logistics.
- Excellent communication skills.
The Job:
Reporting to the Customer Service Supervisor:
- Utilise relevant systems and assist all Export Controllers with daily order requirements.
- Book/confirm bookings with forwarding and shipping agent.
- Liaise with Site Logistics (Planning) regards products.
- Prepare and submit documents to banks exactly in accordance with letters of credit.
- Liaise with Financial Controllers re receipt of funds.
- Keeping customers updated on status of orders and shipments.
- Ensure shipments are acquitted with Customs & Excise within the required legal time limit and in accordance with Customs & Excise system.
- Coodinate payment of commissions to Export Agent per shipment.
- Maintain a schedule of all export shipments.
- Coordinate loading of vessel/container/direct shipments/road cross border.
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