Branch Manager

2 weeks ago

Cape Town, Western Cape, South Africa Metrofile Recruitment Full time

Job Advert Summary:


To grow the Tidy Files Cape Town Branch in the specified geographic area (Western Cape & Surrounds), in accordance with business growth plans and budgets, by actively positioning the Tidy Files brand and products, selling Tidy Files products and services to the local market, and ensuring the effective coordination of operational processes in order to deliver service as contractually agreed with clients.


Minimum Requirements:

  • B Degree Sales / Marketing / Operations Management
  • 5 years sales experience in a services industry with a proven sales track record, with 2 years of management experience managing a small team.

Skills, Knowledge & Attributes:

  • Must have business to business (B2B) experience.
  • Demonstrate excellent organisational skills leadership skills.
  • Must have excellent track record in delivering high level sales presentations.
  • Must have excellent track record in meeting and exceeding monthly, quarterly, and annual sales targets.
  • Must have excellent communication and interpersonal skills.
  • Must have a flair and drive for sales.
  • Must hardworking and solutions driven.
  • Must be a team player.
  • Must have business acumen and be able to communicate with senior to top management levels.
  • Must be highly computer literate.
  • Must have own vehicle and valid driver's licence.

Duties and Responsibilities:

Sales Management

  • Oversee two Sales Consultants
  • Assist with sales where needed (quotations, floor layouts, product knowledge, site visits and measurement)
  • Ensure that all relevant admin is done (activity reports, call cycle planner, pipeline)
  • Engages with clients on a regular basis to maintain sound relationships.
  • Manages client concerns relating to service delivery and ensures resolution thereof.
  • Stays abreast of and informs the General Manager of changing market and competitor trends.
  • Reports sales statistics to the General Manager on a weekly basis.
  • Prepares and presents business proposals to existing and potential clients as required

Operations Management

  • Oversee Sales administrator, Operations Administrator, Driver/Technician and Warehouse Controller
  • Ensure all procedures are followed (admin, filing, etc.)
  • Assist with warehouse planning and stock planning
  • Assist with suppliers and clients where needed
  • Arrange vehicle maintenance
  • Manage, coordinate and capture quarterly stocktake
  • Ensures optimisation of resources with respect to current workloads.
  • Manages and ensures adequate control of stock, i.e. accurate and timeous despatch and receiving.
  • Reports capacity utilisation of operational resources and facilities to the General Manager on a monthly basis.

Cost Management

  • Provides input into the compilation of the regional budget.
  • Optimises resources to control and minimise costs.

HR related matters

  • Leave approval and management of all staff
  • Ensure policies are kept up to date
  • Ensure that policies are followed
  • Attendance registers and management
  • Recruitment of vacant roles
  • Training of new staff all departments and roles
  • Biannual staff evaluations
  • Disciplinary action when required

People Management

  • Ensures that staff are trained, skilled and that their expertise is optimally applied.
  • Ensures that the working environment contributes to improve staff morale and increased productivity.
  • Implements staff policies and disciplinary processes appropriately.

General

  • Petty cash
  • Banking
  • OHS ensure all policies and procedures are followed and ensure Safecyte system is up to date. Arrange quarterly OHS meetings
  • Order stationery and groceries monthly and manage daytoday expenses of the branch.
  • Maintain shared folders, making sure information is accurate, up to date and available to relevant staff.
  • COCT eServices online portal administration
  • Western Cape Government online portal administration
  • Maintain asset listing.
  • Ensure showroom (bulk filer and samples) are maintained for client visits and training
    SFS CPT:
  • Oversee salesperson and assist with sales where necessary.
  • Oversee operations (which is integrated with the Tidy Files office
  • Regular engagement with all departments to ensure objectives and goals are reached.

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