Warehouse Supervisor
2 weeks ago
Warehouse Supervisor
Purpose of the Role
To ensure a fine balance between top-notch Customer Service and Efficient Cost Management by meeting Customer Demand in a Safe and efficient manner, with a continuous focus on improvement.
Main Responsibilities and Achievements
- Health, Safety, and Environment
- Ensure compliance with maximum Safe Pallet stacking heights
- Maintain site housekeeping standards following the 5S philosophy
- Head the Safety, Health, and Environmental Committee to ensure adherence to safety standards
- Comply with all relevant legislation
- Conduct Planned Job Observations
- Operate vehicles safely within and outside the Distribution Centre
- Support a safe environment for Employees, Contractors, and Visitors
- Build and maintain strong Customer relationships by consistently delivering on promises
- Provide feedback on Customer comments and suggestions within the service level agreement
- Supervise Forklift Drivers and Pickers
- Address queries, complaints, and incorrect loading to prevent future issues
- Ensure Warehouse Turn Around Times are met
- Maintain warehouse stock age standards through proper stock rotation
- Ensure quality control by checking packaging before loading
- Participate in handover processes before and after each shift
- Conduct accurate stock counts upon request
- Ensure clear communication with relevant stakeholders
- Communicate and ensure understanding of the company's Vision, Mission, Values, and goals
- Provide coaching and mentoring to drive continuous improvement
- Maintain a positive Industrial Relations climate
- Manage Employee punctuality, Time, and Attendance effectively
- Ensure awareness of business information, policies, and procedures
- Conduct independent checks on all loads for accuracy
- Record returns accurately
- Facilitate efficient loading and unloading
- Complete all documentation comprehensively
- Conduct physical inventory counts and investigate discrepancies
- Record physical activities in the ERP system
- Collaborate with the Distribution Controller for efficient loading
- Develop resourcing plans based on volume forecasts
- Ensure accurate picking and loading of vehicles
- Adhere to loading TAT standards
- Operate equipment safely and compliant with regulations
- Validate Time and Attendance/Overtime
Qualifications and Experience
Bachelors Degree (3 years) / NQF level 7 (Essential)
Upto 2 years experience (Supervisory) FMCG
MS Excel; MS Word; SAP; E Mail; MS PowerPoint
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