Restaurant Manager

2 weeks ago


Plettenberg Bay, Western Cape, South Africa South Cape Recruitment Full time
Duties and Responsibilities include but not limited:
  • Responsible for the daily operations, profitability and customer satisfaction
  • Staff - management of all FOH and BOH staff, recruitment, training, mentoring, upskilling, disciplinary procedures, etc.
  • Restaurant - oversight of the restaurant, including maintenance, housekeeping, health, safety and hygiene standards, food safety standards,
  • Oversight in conjunction with head Chef of menus, specials and promotions
  • Manage all compliance requirements - liquor license, health and safety, kitchen standards, etc.
  • Marketing of the restaurants through various mediums - drive and develop new business
  • Stock control and asset management - oversight of stock control, stock rotation, procurement, and asset management of all equipment FOH and BOH
  • Guest Relations Management - ensure that all guest experience is positive, address any negative feedback or problems experienced
  • Manage profitability of the establishment
  • Any other duties as required by owner
Qualifications:
  • Hospitality Diploma / Certificate
  • Fluent in English and Afrikaans
  • Fully computer literate - MS Office / POS systems
  • 5-8 years experience within a similar role
  • Own reliable transport
Competencies:
  • MUST BE WILLING TO WORK EXTENDED HOURS
  • MUST BE PHYSICALLY FIT
  • Strong leadership skills
  • Excellent communication skills
  • Problem solving
  • mentoring, training and development of teams
  • Team player - ability to form a cohesive and passionate team
  • Innovative
  • Marketing
  • Financial Acumen
  • Organized
  • Firm but Fair
  • Willing to take the lead and show by example
  • Guest Centric


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