Facility Manager

It is the responsibility of the Facility Manager to ensure that the Facility is operating at its optimal level, meeting all client / compliance requirements and ensuring all business objectives and goals are accomplished within the desired time frames.

• Matric.
• Relevant Degree or Diploma.
• Minimum of 5 years work experience in Warehouse Management.
• Sound knowledge of Inventory Management and Financial procedures.
• Previous work experience in the handling, storage, and transportation of Dangerous Goods.

• Ensure effective and efficient process flows' throughout the Warehouse to ensure practical work flows to ensure high standards of productivity.
• Ensure that all Quality Work Instructions are reviewed Quarterly to ensure that it remain relevant and a reflection of Best Practice.
• Ensure that the Warehouse Layout is reviewed quarterly and managed to be in line with the requirement of producing high productivity standards.

• Ensure that all client queries are treated as high priority, with feedback given promptly.
• Address Root Cause Analysis and Implement Corrective Action to resolve the complaint.
• Employee must attend SLA Meetings where so required so as to demonstrate compliance to SLA Measurements.
• Employee to ensure he/she understand each client SLA, communicate such SLA's to relevant Staff Members, and ensure that compliance to such SLA's are managed, and reported through to client and GM on a Monthly Basis.

• Ensure that all operational billing activities are accounted for during the month.
• Review Monthly Billing Schedules for accuracy and submit to Senior Admin Controller in line with monthly deadlines.
• Ensure full compliance to procurement processes, and all finance related BIL Standards.
• Ensure that all expenses are incurred in line with the BIL Authority Matrix.
• Ensure accurate and timeous submission of monthly finance reports such as forecast and flash.

• Ensure that all areas of the warehousing operation is sustainably resourced in terms of staffing requirements.
• Manage conformance in performance against Job Profiles for the staff within his/her management profile.
• Initiate first line disciplinary action where applicable, with the support of the HR Officer.
• Ensure Annual Performance Appraisals are completed in line with Company Policy, for all permanent employees, within his/her warehousing facility.
• Ensure that Individual Development Plans are completed in line with Company Policy, for all permanent employees, within his/her warehousing facility.
• Employee to ensure that casual labour is planned in accordance with operational requirements, ensuring high levels of productivity is maintained.
• Employee to ensure that succession plans are compiled and managed for critical positions.

• Ensure that you offer support to the relevant SHERQ Coordinator in order for him/her to meet the objectives of their position.
• Ensure full compliance to the BIL Business Quality Management Systems, as detailed on the DGH.
• Ensure that all requirements as per your 16.2 Appointment is met with 100% accuracy and consistency.
• Ensure that a documented Risk Assessment for your Facility is completed before 30 June every year.

• Ensure that all claims are logged on both Smartsure and with the BIL Claims Department within 2 days of becoming aware of a potential claim against BIL, whether that be a Cargo Cover Claim, Indemnity claim, and or Liability Claim.
• Ensure full cooperation with the claims department.
• Ensure that GM is made aware of any potential claims against BIL within 24 hours of becoming aware such claims.

• Acting as 2IC to the General Manager as and when required.
• Participating in Compliance, Surveillance and Sustainability Audits relevant operational excellence and standards.
• Assisting in various business projects as may be identified from time to time.
• Facilitating business growth in the Western Cape in terms of the Company's Warehousing Interests.