Team Leader

2 weeks ago

Durban, KwaZulu-Natal, South Africa Aloecrest Health Full time

The role demands an experienced Senior SQL Developer / Programmer that will be responsible to oversee all data management and development aspects of the CEM platform, as well as act as the Team Lead across its associated projects, including documentation, timelines, staff and vendor oversight.

The role can be divided into 3 main areas:
Data Management


Managing the database platform and associated services, ingesting, transforming data, implementing data retention policies, developing and maintaining database processes for Unification of data, identifying performance bottlenecks, optimising data solutions and accessing external data.

Development

Managing and developing the necessary backend processes required to fulfil the CEM platform duties, services and requirements.

Platform


Managing the expanding and optimising of our data pipeline architecture within the Microsoft Azure platform, as well as Managing optimising data flow and collection from various data sources and systems.


KEY WORK OUTPUT AND ACCOUNTABILITIES
Data Management

  • Provide technical input into Cloud tools and database designs, analysis, and interpretation of data
  • Develop and maintain databases, including some programming in database systems such as Microsoft SQL
  • Develop and revise data management plans
  • Develop, implement, and maintain all datarelated SOPs
  • Quality assures all data is in accordance with SOPs
  • Develop, define, and manage DMrelated timelines, deliverables, and performance metrics
  • Monitor and evaluate the progress of data management for respective projects
  • Assist in compiling monthly Project/EXCO/MANCO reports as required
  • Oversee the maintenance of the database and database servers.
  • Oversee reporting of any data quality and data errors reported by Data Unification process and other data testing mediums.
Development

  • Development of database features laid out in the Sprint planning
  • Conduct efficient development on specifications relating to the SQL environment
  • Develop and guide the monitoring of data unification processes
Platform

  • Oversee changes and implementations on the Azure data platform relating to API's Implemented and data being received or serviced to Aloecrest consumers
  • Oversee the maintenance of the API's/Functions and other Database consuming codebase systems
  • Manage that the platforms data related errors are reported and resolved regarding to Data consuming systems
  • Ensure that the Aloecrest change process was followed
Staff management

  • Attend to all staffing requirements and administration
  • Supervise and manage the duties of subordinates to ensure optimal staff utilization and maintenance of sound labor relations
  • Perform and facilitate performance development and assessments
  • Identify substandard performance by team members and take necessary corrective action
  • Coach and train subordinates and team members to ensure the acquisition of knowledge and skills required by the organization
  • Promote harmony, teamwork, and sharing of information

EDUCATION

  • BSC Degree OR relevant technology advanced diploma at NQF level
  • Microsoft Certified: Azure Administrator Associate qualification (AZ103)
  • Microsoft Certified: Azure Data Engineer Associate (DP
  • MCITP/MCSE or equivalent certifications/experience demonstrating cloud/networking/infrastructure knowledge

WORK EXPERIENCE

  • Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
  • Experience building and optimizing 'big data' data pipelines, architectures and data sets.
  • Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
  • Strong analytic skills related to working with unstructured datasets.
  • Build processes supporting data transformation, data structures, metadata, dependency and workload management.
  • A successful history of manipulating, processing and extracting value from large disconnected datasets.
  • Working knowledge of message queuing, stream processing and highly scalable 'big data' data stores.
  • Strong project management and organizational skills.
  • Experience supporting and working with crossfunctional teams in a dynamic environment.
  • 10+ years of experience in a Data Engineer role

KNOWLEDGE

  • Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
  • Knowledge of Oracle, Visual Basic, or C# will be an advantage
  • Thorough, with good attention to detail
  • Ordered and systematic with a tendency to adhere to protocols
  • Good administrative skills are required together with working knowledge of Microsoft Office and database packages

Job Types:
Full-time, Permanent

Salary:
R19, R36,000.00 per month

Education:

  • Bachelors (preferred)

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Lamavuso Credit Solutions Full time

    We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization's objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Blue Mercury Financial Services Full time

    WE ARE SEEKING TWO TEAM LEADERS TO WORK UNDER EXISTING TEAM LEADERS FOR DISCOVERY INSURE AND CAPITAL LEGACY.Duties would be running and assisting with the current teams as a 2ICBasic is 8000 rand per monthCommision is R18500Salary: R8 000,00 - R9 000,00 per month

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    Job AdvertIf you're a people's person with a passion for communication, someone who is always willing to go that extra mile to help others an exceed customer's expectations then this role is written for youWe're on the lookout for a can-doer who values the importance of team playing to step up as a Team Leader in our vibrant Durban office, working on an...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    Job AdvertIf you've been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off.We're expanding our team of game-changers at Concentrix and we're on the lookout for determined individuals who value the importance of team playing to step...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert: If you're a people's person with a passion for communication, someone who is always willing to go that extra mile to help others an exceed customer's expectations then this role is written for youWe're on the lookout for a can-doer who values the importance of team playing to step up as a...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    Job AdvertYou've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining example as a...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    Job AdvertAt Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised.You've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa MyCalling Full time

    Team LeaderAre you ready to take the next step in your career?The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations.What would make you a good fit for this role? Must be willing and able to work in a shifted...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    Customer Service/SupportLocation Durban, South AfricaLanguage English***Job Advert: If you've been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off.We're expanding our team of game-changers at Concentrix and we're on the lookout...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Careerbox Full time

    Position:Team LeaderReports To:Operations ManagerWorking Hours:UK HoursJob Role:The role is to support Agents in delivering exceptional customer experience, sales and/or technical support to influence and drive operations at both a tactical and strategic level, by leading, performance managing, developing and motivating agents.Competencies, Skills and...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Online Financial Advisor Full time

    Universal Call Centre is looking for exceptional Sales team leaders who are innovative, attentive and nurturing with magnificent leadership skills to join our family.Time:Great working hours, as you have more time to spend with family.Monday - Friday (NO WEEKENDS)07:45 AM - 18:00 PMBenefits:Attractive Basic Salary with uncapped commissionIncentivesSupportive...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert:You've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who values the importance of team playing and...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa WNS Global Services Full time

    Company DescriptionWNS (Holdings) Limited (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • Coaching Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Outworx Full time

    Coaching Team Leader will oversee audits, analyze skills gaps, facilitate improvement for overall performance.RESPONSIBILITIES: Conduct audits for coaching Evaluate call quality Support Team Leaders Ensure session objectives are met Use correct assessment tools for understanding Evaluate coaching trackers Provide feedback to Campaigns/Departments Train new...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    Job AdvertAre you ready to put your passion for people to work? If you have a love for travel, helping others and can uplift a room of people with your energy and positivity, this could be your moment to shineIf your motivation and positivity is what wakes you in the morning and keeps you going then we want youWebhelp is recruiting a Team leader to join an...

  • Junior Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Blue Mercury Financial Services Full time

    WE ARE SEEKING TWO JUNIOR TEAM LEADERS TO WORK UNDER EXISTING TEAM LEADERS FOR DISCOVERY INSURE AND CAPITAL LEGACY.Duties would be running and assisting with the current teams as a 2ICSalary: R7, R8,000.00 per month

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa CX Interglobal Full time

    Join our Tribe Do you thrive on building successful teams? Do you have a track record in developing teammates to be the best? Do you excel in motivating and engaging your teams and clients? Are you ambitious and ready to accelerate your career with rapid growth opportunities?We are seeking an inspirational leader with strong leadership skills. Must have a...

  • Quality Team Leaders

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Synergy Contact Centre Full time

    We are recruiting for QA Team Leaders - Nightshift You MUST have International experience within a call centre environment MUST have QA Team Leader experience Energy (Gas &Electric ) experience advantageousWe offer: Basic Salary Performance bonus Permanent Contract of employment AND more.Salary: From R9,000.00 per monthAbility to commute/relocate: Durban,...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert:Are you ready to put your passion for people to work? If you have a love for travel, helping others and can uplift a room of people with your energy and positivity, this could be your moment to shineIf your motivation and positivity is what wakes you in the morning and keeps you going then we...

  • Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Signal Hill Products Full time

    Signal Hill Products is looking for a Team Leader (Sales)Position/Title: Team Leader (Sales)Reports To: Regional Sales ManagerFunction: SalesArea: South Coast, KwaZulu-Natal, South AfricaOverall Responsibility:The Team Leader is tasked with new business in the region, as well as maintaining and growing existing relationships and accounts. Weekly Call Cycles...