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Telesales Consultant
2 weeks ago
Education and Experience required:
- Matric
- Sales Certificate or Diploma advantageous
- Minimum 2 years sales experience in a service environment
- Helpdesk or Call Centre experience would be advantageous
- Good working knowledge in MS Office packages (Word, Excel & Power Point)
- Cold Calling experience
Knowledge, Skills and Competencies:
- Ability to convert leads to new business
- Excellent phone etiquette
- Negotiation skills
- Communication skills essential
- Strong personality with a hunger to succeed
- Assertive
- Goal orientated and the ability to manage time keeping.
Key Areas of Responsibility:
- Inhouse System updates
- Leads must be logged on the helpdesk
- Follow up on leads
- Submit daily, weekly and monthly reports
- Prepare and present Monthly Reports to Service and Regional Manager
- Assist with national tenders when necessary
- Attend sales meetings
- Comply with all health and safety legislation, policies and procedures
- Comply with the Code of Ethics and Compass Code of Business Conduct
- Maintain after sales service relationships with clients where possible
- Uphold image of the company in terms of dress code and good business ethics
- Attend to any other duties as required by the Company.
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