![Epiroc AB](https://media.trabajo.org/img/noimg.jpg)
Field Service Technician
2 weeks ago
Functional area:
Service
Onsite or Remote:Onsite
Primary Skills:
Country/Region:
ZA
City:Boksburg
Location:Boksburg, GT, ZA, 1467
Company name:Epiroc South Africa (Pty)
Ltd
Date of posting:
Jun 18, 2024
Mission:
- To perform machine repairs and services in a professional and efficient manner
- To ensure customer satisfaction and repeat business through high work standards
Main Responsibilities or Functions:
- To perform Services and breakdown repairs, on Epiroc equipment at customer site.
- To do on the job training of customer artisans during machine services and machine breakdown
- To promote Epiroc best practices of maintenance and services
- To do regular audits of the customers machines
- Check and recommend type of spares and what the recommended stock levels should be.
- Communicate and implement technical news bulletins to customer.
- Commissioning of machines in the territory.
Required Skills and Capabilities:
- Experience in Customer Service and good interpersonal skills
- Good planning and organizational skills as required
- An ability to work unsupervised at set standards
- Be willing to travel as and when required in the performance of his duties and training
- Technical knowledge of Epiroc's products
- Computer Literate
- Good product knowledge (Surface drill rigsDM30,DM45,DML,PV235,PV271,PV275,ETC)
Educational Qualification
- A suitable trade qualification (Diesel mechanic, fitter, electrician, millwright)
- 35 years' experience
- TMM Experience (Trackless Mine Machines)
- Valid driver's license is required
Behaviours:
- Very strong technical background
- Computer literacy
- Good customer relations
- Good telephone manners and skills
- Interpersonal skills to work with customers and suppliers and to work as part of the Technical Support team
- Selling technical skills
- Be able to work independently without supervision
- Be presentable to customers in grooming and dress code
Last Date to Apply: 02 July 2024-
United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.- In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.- We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.
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