Country Manager, Senior Manager – Johannesburg, South Africa

2 weeks ago


Johannesburg, Gauteng, South Africa Western Union Full time

Are you ready to take on a key role in driving growth and success in the Eastern Africa region for a well-established company? Do you have a strong interest in innovation, leadership, and extensive experience in the banking and payments sector? If so, consider joining Western Union as a Country Manager.

Empower your career with Western Union.

In this vital position, you will be responsible for spearheading growth and providing strategic leadership across the Eastern Africa region, overseeing countries such as Uganda, Mauritius, Seychelles, Madagascar, and Comoros. Leveraging your business expertise, you will have complete ownership of the following:

Role Responsibilities:

  • Manage agent accounts to optimize profitability in Eastern Africa
  • Identify and propose new business opportunities, pricing strategies, and sales targets
  • Meet revenue and transaction targets by implementing effective customer support, operational, sales, and marketing strategies
  • Negotiate contracts with agents within set limits
  • Provide leadership across various functions in the assigned geography

Role Requirements:

  • 5+ years of client-facing sales experience in diverse environments
  • Thorough understanding of global payments and money movement landscapes in Eastern Africa
  • Bachelor's degree in business administration or marketing
  • Capable of independent work and making informed decisions
  • Excellent interpersonal skills for negotiations and communications
  • Proficient in English
  • Knowledge of French is advantageous
  • Openness to potential business travel within the region

Benefits

As part of Western Union, you will enjoy incentives, various health insurance choices, accident and life insurance, and access to top-notch development platforms, among others. Specific benefits for South Africa include:

  • 21 days of annual leave plus public holidays
  • Full life and medical coverage
  • Pension plan

Our Hybrid Work Model

Western Union values face-to-face collaboration, learning, and innovation as much as possible. We believe that this approach adds value through shared ways of working and aids in achieving our strategic goals. Through in-person connections, we can better learn from colleagues, solve problems collectively, and drive innovation. The Hybrid Work Model classifies each role into three categories, with this role falling under Hybrid - allowing flexible work arrangements split between home and office. The expectation is to work from the office at least three days a week.



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