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UX Research Analyst
2 weeks ago
Synopsis
My client is seeking a
UX Research Analyst to conduct UX and market research for business financial & digital lifestyle Services.
The responsible individual will need to handle day-to-day
UX research activities including recruitment, planning and coordinating usability tests, observing and running of tests, documentation of insights, reporting and presenting outcomes to stakeholders.
This is a 6 month contract.
Qualification and Experience
- Degree in the humanities: Psychology, Sociology, Politics, Anthropology, etc. OR
- Commerce Degree/ Post graduate qualification advantageous
- Usability Analyst Certification
- Demonstrated ability to plan and conduct research in close collaboration with people in a variety of roles, including design, technology, and product management.
- Knowledge of quantitative, behavioral analysis, and statistical concepts
- Experience with survey research (questionnaire design, sampling, analysis).
- Understanding of qualitative analysis and reporting methods.
- Experience in creating user testing scripts and leading testing sessions.
- Experience creating UX test protocols, specifications and presentations.
- Good understanding of UX and UCD design principles.
- Experience working with agile processes.
Roles and Responsibilities
- Conduct UX research for business Financial & Digital Lifestyle Services.
- Design studies that address both user behavior and attitudes.
- Conduct research using a wide variety of qualitative methods, subset of quantitative methods (i.e., surveys), and interpret analysis through the lens of UX, HCI (Human-Computer Interaction), and social science.
- Recruit participants and assist UX designers in running user testing studies.
- Generate insights that both fuel ideation and evaluate designs.
- Research the latest visual design, UI and interaction concepts, presentation layer technologies, digital best practices, online trends, and provide recommendations for improvements.
- Conducting best practice research to develop and improve UI and interaction design to solve end user problems effectively.
- Create sound recommendations after each stage of testing and ideation based on research and user observations.
- Research market, customers and potential customers to keep an uptodate view of digital habits, behaviors and user needs.
- Generate profiles to be used in the creation of empathy maps and personas.
- Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately.
- Work crossfunctionally with UX designers and product management.
- Support our UX design lead on studies and assist in achieving research goals.
- Work with product leaders to prioritize research questions based on analysis of current knowledge, project goals, identified risks, and project impact.
- Identify best method or mix of methods to address research questions, with consideration for timeline and resources with mínimal guidance.
- Advise UX design team and product managers on research opportunities and best practices at all stages of an agile product development process.
- Present results from usability tests and other user research to project teams.
- Monitor statistics and analytics (such as Adobe Analytics) across sites with an aim of obtaining a better understanding of user behaviour and improving user journeys.
Job Reference:
TCN01572
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