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Hod Credit Control and Invoicing
2 weeks ago
We are seeking an experienced
Head of Department - Credit Control and Invoicing to manage the full debtors invoicing and debtors collection function, for the Faircape Group.
Late deliveries and missing deadlines has ramifications for other departments relying on timeous enthusiastic, innovative, eager and can help grow the business.
Duties include but are not limited to the following:
Leadership, Direction & Management
- Overall management of credit control and invoicing staff
- Perform monthly KPI reviews for staff
- Provide leadership, direction and management to direct reports
- Assist direct reports with planning and coordinating their workload.
- Management of all refund payments
- Management of all bank receipt reconciliations
- Ensure correct allocation of receipts
- Ensure capturing of deposits/receipts and refund payments
- Develop, implement and maintain systems, procedures and policies
- Ensure all queries are concluded on a daily basis
- Respond to all audit requirements
- Establish work standards
- Day to day accounts receivable function
- Management of client queries
- Undertake and review account reconciliations
- Management of the debt collecting procedure
- Review and submit all overdue clients to management
- All late paying clients receive the correct form of communication / letters
- Liaising with Legal team to hand over clients
- Follow up with the Legal team until the full recovery of the debt
- Litigation meetings
- Implement and review the various divisions debt recovery processes
- Reporting to management
- Review of internal controls and management systems
- Processing of all customer adjustments
- Management of the Levy Clearance procedure
- Customer refunds
- Client statements
- Establish work standards
- Management of client queries
- Review invoice and rental reconciliations
- All adjustments are completed and signed off as per procedures
- Management of all daily tasks
- Management of the invoicing procedure
- Review and submit all monthly invoice/ billing recons to management
- Reporting to management
- Review of internal controls and management systems
- Processing of all customer adjustments
- Check and review Debit order monthly reconciliations
- Management of all changes to the monthly recurring invoicing
Qualifications:
Minimum NQF- National Diploma in Accounting essential
Experience and Knowledge:
- Proven team management experience
- Proven experience in invoicing, debtors and cash books
- Accounts receivable processes and bank reconciliations
- Solid knowledge of the Invoicing function, debtors function and bank reconciliation
Skills and Attributes
- Computer proficiency
- Ability to work on spreadsheets filtering, calculating, formulas
- Strong interpersonal skills
- Proven organisational skills
- Able to perform under pressure
- Manage and meet deadlines
- Ability to manage multiple projects simultaneously
- Responsible, accountable and dedicated
- Excellent leadership skill
Specific Requirements
- Solid and positive references
- Clear health record
- Clear credit record
- No criminal record
Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45-minute lunch break. The company allows employees, by approval of the direct manager, to work flexi-time between 07h00 and 18h00.
With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R Cost to Company per month.
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