Telesales Consultants

2 weeks ago

Paarl, Western Cape, South Africa The Joblink Full time

Job overview:


My client, a leading provider of integrated business solutions in Southern Africa, is looking for Telesales Consultants for their offices in Paarl.

This is an office based position.

Duties:

  • Support the External Sales Representatives
  • Maintain an agreed level of proactive telephone contact with both existing and prospective customers
  • Effectively deal with telephone enquiries requesting quotations for products
  • Compiling information on the desired products including prices from external suppliers
  • Ensure all quotations are followed up when necessary
  • Meet and exceed the agreed specific performance objectives
  • Ensure all orders received are entered onto the system accurately
  • Ensure that the external sales team are kept informed of any developments relevant to their accounts
  • Ensure that all customer complaints, issues and queries reach a successful and appropriate conclusion
Requirements/ Skills needed

  • Experience and knowledge of ICT consumables
  • Desirable Minimum of 2 years sales or telesales experience
  • Strong customer service background
  • Experience of building relationships with customers
  • Crossdiscipline team working
  • Able to provide evidence of working in a target related environment
  • Can demonstrate the ability to go the extra mile, to exceed expectations
  • Track record of understanding how to reach and identify prospective customers
  • Excellent telephone manner
  • Excellent time management and personal organizational skills
  • Ability to work to deadlines
  • Ability to work closely to instructions
  • Excellent numeracy skills
  • Excellent communication/telesales skills
  • Strong attention to detail
  • Proficient at Microsoft Office and Excel
Salary

Negotiable depending on experience

Medical, pension and funeral contributions

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