Senior Clerk: Client Services

2 weeks ago


Pretoria, Gauteng, South Africa AVBOB Full time
General reception duties to welcome clients

  • Receive and assist walkin clients with inquiries in line with the client services policy and procedure and/or refer to the relevant department.
  • Utilize resources and obtain necessary knowledge and skills to handle and complete enquiries
  • Communicate entire processes and or delays and system problems to waiting clients
  • General claims, policy services and premium administrative duties relating to client'd policies
  • Handling of petty cash, collection of cash from clients for premium payments and refunds of premiums
  • Prepare cash for daily banking at the finance department
  • Referral of new business to the relevant consultant
  • Handle all fraud allegations and compliants
  • Monthly and weekly statistics report writing
  • General office duties


Grade 1
  • Category B FAIS accredited (140 Long Term Insurance Credits)
  • A suitable industry entry qualification within the requirements of the Financial Services Board
  • Comply with FAIS legislation for registration as Fit and Proper individuals:
  • Applications who entered the industry as follows:
  • From years requires 30 credits on NQF 4 obtained by 31 December 200
  • From years requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 201
  • All those appointed in the industry from the year 2010 onwards require a full FAIS recognized qualification
  • Clear ITC
  • Clear criminal record
  • RE 5 certificate
  • Knowledge of and experience in Life Assurance industry, preferably in a Credit Service/Policy maintenance environment of atleast two to three (23) years
  • 2 3 Years administration experience
  • Experience in AVBOB production system will be an advantage


  • Pretoria, Gauteng, South Africa Atriplea Recruitment & Temps Full time

    Pretoria Permanent Senior Clerk: IL Client Services Liaison_Long Term insuranceLocation: PretoriaOur client in the long term insurance sector to provide professional first line support to clientsMain Responsibilities: Provide advice to clients Advise clients on cancelations Advise clients on changes to policyFit and Proper RequirementsRequirements: Matric...

  • Administration Clerk

    2 weeks ago


    Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    Fidelity Cash Solutions - CashMaster, WaltlooReporting to: Risk Analysis ManagerA vacancy exists for an Admin Clerk / PM Co-Ordinator for Fidelity CashMaster in Waltloo reporting to the Risk Analysis Manager. The main purpose of the position is to provide co-ordination, administrative support as well assist with the day to day administrative processes and...


  • Pretoria, Gauteng, South Africa Professional Sourcing Full time

    Job Overview:Location: Midrand, Gauteng. _(Travelling to Vanderbijlpark 3 x a week)._A leading global supply chain group has a newly created position available for a Senior Client Services Managers.Position Overview:The Client Services Manager will form part of the dedicated team based at the Client's offices in Vanderbijlpark.The aim of the partnership is...

  • Recruitment/hr Clerk

    2 weeks ago


    Pretoria, Gauteng, South Africa Fidelity Services Group Full time

    A vacancy exists for an Recruitment/HR Clerk stationed at our Pretoria Silvertondale Branch. The position will report to the Human Capital Manager. The overall purpose of this position is to ensure that all client's security needs are always efficiently and professionally adhered to and met.Key Areas (not totally inclusive):Testing applicants on job...

  • Senior Clerk

    2 weeks ago


    Pretoria, Gauteng, South Africa AVBOB Full time

    Exception reports Analyse and investigate suspicious transactions on policies on a daily basis from exception reports printed daily. Investigate Cases that are identified with duplicate cell numbers used on different policies on exception reports printed daily, escalate to District Managers, Broker Consultants and Area Managers for feedback. Follow up on...


  • Pretoria, Gauteng, South Africa SydSen Recruit Full time

    Gauteng, Pretoria East Negotiable Negotiable(Negotiable)Vehicle Service Bookings Clerk - Pretoria EastA well-established Automotive Dealership is looking for an experienced Vehicle Service Bookings Clerk.Please note that this is a high volume workshop and therefore experience in the position is requiredRequirements: Matric Working experience as a Bookings...


  • Pretoria, Gauteng, South Africa Zeal HR Full time

    Senior Client Consultant (IT Solution Selling)IntroductionOur client is a very well-established IT and Data Company based in Pretoria looking for a Senior Client Consultant (IT Solutions Selling)The role is hybrid with 2 days a week in PretoriaMinimum RequirementsQualifications & Experience At least 5+ years in Sales in a solution selling environment A...


  • Pretoria, Gauteng, South Africa Bidvestfacilitiesmanagement Full time

    ROLE PURPOSEResponsible for the handling of Utilities Accounts Payable.MAIN OUTPUTS Approval of InvoicesApproval of Recons(Internal Queries) Rejection and Recons Assist to Utilities Creditors ClerksFollow up on outstanding invoices timeously with Utilities Creditors Clerks.Running of Payment Proposal and final PaymentEnsure all recons are in time for payment...


  • Pretoria, Gauteng, South Africa AfriGIS Full time

    AVAILABLESenior Client Consultant:Introduction:AfriGIS is looking for a Senior Client Consultant to join our team.Minimum Requirements:Qualifications & Experience: At least 5+ years in Sales in a solution selling environment A tertiary degree in Business Management, Marketing, Business Administration, or related field Exceptional sales and customer...

  • Creditors Clerk

    2 weeks ago


    Pretoria, Gauteng, South Africa AIM Personnel Services Full time

    CREDITORS CLERK - ROODEPOORT - R25 000Salary: From R22,000.00 per monthAbility to commute/relocate: Gauteng, Gauteng: Reliably commute or planning to relocate before starting work (required)

  • Finance Clerk

    2 weeks ago


    Pretoria, Gauteng, South Africa Realtime Business Development Services Full time

    A dynamic business that focuses on providing assistance to SMME is looking for an energetic Finance Clerk to join their team in Pretoria.a) Key functions will involve:- basic bookkeeping functions to clients- basic training around finance fundamentals to clients- development of business plans for clients- detail oriented- presentation skills- energetic goal...

  • Creditors Clerk

    2 weeks ago


    Pretoria, Gauteng, South Africa AIM Personnel Services Full time

    CREDITORS CLERK - ROODEPOORT - R25 000Job Types: Temporary, ContractSalary: From R25,000.00 per monthAbility to commute/relocate: Gauteng, Gauteng: Reliably commute or planning to relocate before starting work (required)


  • Pretoria, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryAn exciting...


  • Pretoria, Gauteng, South Africa Nedbank Full time

    Job Requisition REQ 123349Job Location Menlyn FAIS AffectedJob Purpose To provide administrative services to clients by attending to transactional, lending and investment needs to achieve Nedbanks' strategic focus to become a clientcentric bankResponsibilities: Build relationships with clients to gain understanding of their needs by providing service in line...


  • Pretoria, Gauteng, South Africa Motus Corporation Full time

    Nissan Menlyn Multifranchise currently holds a vacancy for a Service Advisor/ Costing Clerk.The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is...


  • Pretoria, Gauteng, South Africa Citiview Recruitment Services Full time

    SENIOR MANAGER:INFRASTRUCTURE SERVICES / FACILITIES MANAGEMENT (FIXED FIVE (5) YEARS' CONTRACT)LOCATION :Gauteng ( Pretoria )Key Performance Areas: Overall management of the strategic, tactical and operational aspects of facilities management service delivery to the organisation. Develop, maintain and coordinate effective delivery of infrastructure and asset...

  • Payroll Clerk

    2 weeks ago


    Pretoria, Gauteng, South Africa AIM Personnel Services Full time

    Payroll Clerk - Industria, West Rand - R20 000ctcMatric. Must have experience on VIP Premier Payroll to handle a payroll of 160 employees. Solid track-record. Mail a detailed updated CV ASAP to LouiseJob Types: Full-time, PermanentSalary: R20, R20,500.00 per monthAbility to commute/relocate: Gauteng, Gauteng: Reliably commute or planning to relocate before...

  • Jnr Debtors Clerk

    2 weeks ago


    Pretoria, Gauteng, South Africa Pillango Placements Full time

    Duties and Responsibilities:Telephonic debt collectionsAssisting the Senior Debtors Clerk with daily tasksMaintaining accurate records of all debt collection activitiesMonitoring accounts to identify overdue paymentsHandling customer queries and resolving discrepanciesGenerating and analysing debtors reportsReconciliation of debtor accountsEnsuring...


  • Pretoria, Gauteng, South Africa Merge Codes Academy Full time

    Our expanding organization is currently looking for a Pharmacy Clerk to provide excellent customer service to our clients. In this position, you will answer phone calls, greet customers, take prescriptions, confirm insurance information, and handle payments when the order is ready. When not working with customers, you will review inventory and help keep our...


  • Pretoria, Gauteng, South Africa Jse Limited Full time

    Job category: Banking, Finance, Insurance. Stockbroking Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Provide professional advice and support on JSE systems and services and expert business knowledge to JSE clients on all aspects of all JSE markets and services including specialised skilled support on the trading, post trade...