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Chinese Speaking Claims Handler

3 months ago


Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

Our Client is the World's leading medical assistance and claims handling companies who process cases around the globe. They have a unique gateway to a comprehensive worldwide provider network, local-know how, assistance and cost containment for travel insurance, health insurance and corporate companies.


Job Type: Permanent

Workplace: Onsite

Location: Cape Town

Basic salary : R19,000 per month


Requirements:

  • Chinese speaker with professional fluency
  • Proactive and performing well under pressure
  • Excellent attention to details
  • Flexible and open-minded to ongoing changes and training
  • Matric or higher
  • Strong computer user skills in Microsoft Office tools
  • FSB registered – a big bonus
  • Previous work experience in Medical Assistance, Insurances, Claims Handling or Tourism will be an advantage


Responsibilities

  • Claims services.
  • Replying to incoming email enquiries
  • Communication & claims processing arrangements for medical and travel insurance claims.
  • Efficient 'start to end claims' handling including data entry and invoice assessment.
  • Provide friendly and outstanding customer service
  • Respond to enquiries in a timely and efficient manner
  • Work efficiently in a multilingual and multicultural team

Benefits

  • Medical aid cover – for employee + 2 minor dependents (paid by the company)
  • Retirement Annuity Benefit – (10% of basic salary – paid by the company)
  • Performance bonus
  • Free basement parking
  • Training based on international professional know-how, systems and various training platforms
  • 21 days' vacation per year