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Debriefer
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Sales:
- Ensure execution of the The Companies Sales and marketing strategy to win at the point of purchase, and to ensure retention our Customers Understand sales routes and management thereof
- Develop new markets through opening new outlets and drive business development with existing customers.
- Build excellent relations with the trade (customers) and truck crews (Drivers & Van Assistants)
- Conduct daily driver debriefs to review route performance, utilising the debrief form
- Consistent monitoring of the distribution network (Route viability and Performance).
- Schedule regular route rides (minimum twice annually on each route) utilizing the Salesway Application Tools
- Complete daily Call Cycles
- Update Profile Cards on a daily basis
- Planning for, and execution of promotion activations, including into distributor networks and clients
- Manage returns and donations
- Conduct pricing surveys utilizing the Salesway Application Tools
- Liaise with Telesales
- Fill in as a relief representative where required
- Meet daily, weekly and monthly sales targets
- Intrade Execution
- Point of sales material erected where possible
- Credit returns minimized as per Bakery policy
- Understand and execute customer classification (look of success)
- Understand and conduct bread stand placements
- Baskets Management
- Baskets Movement, Basket Counts and control.
Effective shelf exposure
Ensure displayed stock does not include damaged or out of date stock.
Ensure display areas kept clean at all times.
Negotiated pricing platforms
Negotiate pricing strategies and deals within mandate
Customer relations
Open new accounts (Cash/Credit account customers in General Trade)
Ensure outstanding monies are collected daily
Ensure special deliveries made and customer queries handled
Ensure that the customer data is reviewed and updated regularly
Quality
Understand the requirements of product quality
Learn how to deal with customer complaints
Report consumer complaints to Sales Manager/Field Sales Manager
Manage market incidents
Understand and manage the withdrawal/recall process
Understand the logistics process
Trade Marketing
Build customer and route plans
Plan and implement competitive sales plans to bring about a substantial volume growth
Identify top 10 customers per route and build customer plans for them
Identify bottom 10 customers per route and build a recovery plans for them
Identify top competitor customers per route and build a competitor attack strategy
Understand applicable Channel Strategies
Understand the Customer Management process
Understand Pricing Strategies
Manage discounts and conduct discount reviews
Experience
Matric or equivalent qualification
Minimum of 2 years sales experience in a FMCG environment
Proven track record of sales target achievement
Valid drivers license
Prepared to work long hours when required
Prepared to work weekends and public holidays
Prepared to work in informal and formal trade sector